Receptionist

Cash Crusaders; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Medical aid

Competitive package

Growth opportunities

Professional environment

Brand exposure

Job summary

Cash Crusaders is seeking a professional Receptionist in Cape Town to be the first point of contact for employees, customers and visitors. You will manage front-desk operations, handle calls, greet guests and support general office tasks in a fast-paced retail environment.

The ideal candidate has Grade 12, at least 2 years in a receptionist role, strong communication skills and proficient Excel. This full-time position offers a competitive monthly package and the chance to join a well-known

Qualifications

• Grade 12 or equivalent is required.
• Minimum 2 years' receptionist/administrative experience.
• Experience operating a switchboard and basic office software.

Responsibilities

• Operate the company switchboard and direct calls.
• Welcome clients and visitors in a professional manner.
• Provide front-desk and general administrative support across the organisation.
• Maintain a professional reception area and high standard of customer service.
• Assist with meeting room bookings, courier coordination and office supplies.

Skills

Customer service

Communication

Attention to detail

Problem solving

Reliability

Interpersonal skills

Information management

Calm under pressure

Initiative

Self-motivation

Excel

Education

Grade 12 / High School Diploma

Tools

Microsoft Excel

Job description

As a Receptionist, you will be the first point of contact for Cash Crusaders and play an important role in creating a professional and welcoming environment for our employees, customers, clients and visitors.

You will provide front-desk and administrative support across the organisation, ensuring that reception and general office activities are managed efficiently. The successful candidate will be professional, organised, customer-focused and able to work effectively in a fast-paced environment.

MINIMUM REQUIREMENTS

• Grade 12 / High School Diploma

• Minimum 2 years' previous experience in a receptionist or administrative role

• Previous experience operating a switchboard

• Intermediate Microsoft Excel skills

• Computer literacy and knowledge of relevant office software

• Knowledge of administrative and clerical procedures

• Knowledge of customer service principles and practices

• Excellent verbal and written communication skills

• Professional personal presentation

• Strong customer service orientation

KEY COMPETENCIES

The successful candidate should demonstrate:

• Self-motivation and a results-driven approach

• Excellent communication skills

• Strong organisational and planning abilities

• Attention to detail

• Initiative and problem-solving ability

• Reliability and efficiency

• Information management skills

• Ability to remain calm and effective under pressure

• Professional and positive attitude

• Strong interpersonal skills

DUTIES & RESPONSIBILITIES

Reception & Switchboard

• Operate the company switchboard, including answering calls, taking messages and directing calls to the appropriate individuals.

• Welcome and attend to clients, visitors and guests in a professional and friendly manner.

• Manage incoming and outgoing correspondence.

• Maintain a professional and welcoming reception area.

• Provide a high standard of customer service at all times.

Office Administration

• Provide general administrative support to the Cape Town office.

• Book meeting rooms and assist with meeting arrangements.

• Arrange car hire for management when required.

• Coordinate courier collections and deliveries.

• Order and maintain office stationery and consumables.

• Assist with the management and organisation of office-related services.

Office & Facilities Coordination

• Monitor and report on telephone usage and call costs, including business and personal calls.

• Oversee the office cleaning service and ensure standards are maintained.

• Coordinate window-cleaning services.

• Coordinate pest-control services.

• Ensure the reception and general office areas are maintained in a clean, organised and professional condition.

General

• Maintain a high level of professionalism and customer service when interacting with employees, customers, suppliers and visitors.

• Assist with additional administrative responsibilities as required.

• Perform any other reasonable duties as requested from time to time.

WHAT WE OFFER

• Competitive monthly package

• Discovery Hospital Plan medical aid

• Opportunity to join a well-established and growing national retail organisation

• A professional and dynamic working environment

• Opportunity to contribute to a recognised South African brand