Radiology Receptionist

Medical Resources Group (Pty) Ltd; Gauteng; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Medical Resources Group (Pty) Ltd is recruiting a highly experienced Radiology Receptionist for a busy radiology practice in Midrand, Gauteng.

You will welcome patients, manage reception and administrative tasks, verify medical aid benefits, capture patient data accurately, and support doctors and radiographers to ensure smooth visits. Previous radiology reception exposure and PACS/HIMS familiarity are essential.

Qualifications

• Minimum 3 years' customer service or receptionist experience within the medical industry.
• Extensive experience in radiology reception and medical administration.
• Familiarity with PACS and HIMS systems; Pantheon is advantageous.

Responsibilities

• Greet patients and manage reception in a professional, compassionate manner.
• Capture patient details and relevant procedures accurately on the practice management system.
• Verify and update patient information, including identity numbers, contact details, and medical aid details.
• Direct patients to radiographers and sonographers according to protocol.
• Maintain accurate patient records and ensure all relevant documentation is completed.

Skills

Customer service

Reception

Communication

Data entry

Teamwork

Education

Grade 12 (Matric)

ICD-10 knowledge (advantage)

Tools

PACS

HIMS

Pantheon

Job description

Showing 1 Radiology Receptionist jobs in Midrand

RADIOLOGY RECEPTIONIST

Medical Resources Group (Pty) Ltd

Posted today

Job Description

RADIOLOGY RECEPTIONIST
Location : Midrand, Gauteng
Position Type : Permanent
Industry : Healthcare | Radiology
Remuneration : Market-Related + Benefits

ABOUT THE OPPORTUNITY

Medical Resources Group

is recruiting on behalf of our client for a highly experienced, professional, and patient-focused Receptionist to join a busy radiology practice in Midrand.

The successful candidate will be responsible for welcoming patients, managing reception and administrative processes, confirming medical aid benefits, capturing patient information accurately, and ensuring that patients are assisted efficiently throughout their visit.

This position requires a candidate with substantial experience in radiology reception, a strong understanding of medical practice administration, and practical experience with PACS and HIMS systems. Familiarity with Pantheon practice management software and knowledge of ICD-10 codes will be advantageous.

We are seeking a well-presented, approachable, and organised individual with excellent communication skills, exceptional patient service, and the ability to work effectively with doctors, radiographers, sonographers, and other administrative departments.

MINIMUM REQUIREMENTS

• Grade 12 (Matric).
• Extensive experience in radiology reception.
• Minimum of 3 years' customer service or receptionist experience within the medical industry.
• Experience working with PACS and HIMS systems.
• Familiarity with Pantheon practice management software will be advantageous.
• Experience confirming medical aid benefits, checking membership status, and verifying patient cover.
• Knowledge of ICD-10 codes.
• Fully computer literate, with accurate data capturing skills.
• Excellent communication and interpersonal skills.
• Strong administrative, organisational, and attention-to-detail skills.
• Excellent patient service skills and a compassionate, patient-focused approach.
• Ability to work effectively within a multidisciplinary team.
• Willingness to work rotating shifts and alternating weekends.

KEY RESPONSIBILITIES

• Patient Reception & Customer Service: Welcome and receive patients in a friendly, professional, and compassionate manner.
• Ensure patients feel comfortable and are assisted efficiently throughout their visit.
• Maintain excellent patient service standards and demonstrate appropriate bedside manner.
• Direct patients to the relevant departments, including radiographers and sonographers.
• Handle patient enquiries professionally and provide feedback regarding the progress and status of procedures and results, in accordance with practice protocols.
• Patient Administration & Data Capturing: Capture patient details and relevant procedures accurately on the practice management system.
• Verify and update patient information, including identity numbers, contact details, email addresses, physical addresses, and medical aid details.
• Ensure copies of patients' identification documents and medical aid cards are obtained and scanned onto the system.
• Maintain accurate patient records and ensure all relevant documentation is completed.
• Follow established practice protocols regarding referrals, appointments, and patient administration.
• Maintain a high level of accuracy when capturing patient and