Medical Credit Controller (Radiology)

Diagnostical Radiological Services; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Onboarding and support

Collaborative environment with team

Growth opportunities

Competitive salary

Job summary

Diagnostic Radiological Services Inc. is seeking an Accounts Administrator (Credit Control) at our head office in Alberton. You will manage patient billing, collections, and reconciliation of medical aid remittances in a fast-paced radiology environment.

The role requires strong attention to detail, two years in credit control within healthcare, and excellent communication with hospital staff, patients, and medical aids. On-site work with a supportive team.

Qualifications

• Matric or equivalent; credit control cert advantageous.
• 2+ years in a similar healthcare role.
• Experience collecting medical aid debt across healthcare providers.

Responsibilities

• Meet financial targets and deadlines.
• Reconcile remittances from medical aid and handle rejected accounts.
• Review rejected PMB claims and resubmit for payment.
• Maintain outstanding debtor days below 25 days.
• Respond to member queries promptly and professionally.
• Uphold POPI Act compliance and patient confidentiality.

Skills

Word

Excel

Outlook

Communication

Interpersonal skills

Education

Matric

Credit Control certification (advantageous)

Tools

HIMS system

Job description

Job Title: Accounts Administrator (Credit Control) Location: Head Office - Alberton Our Values: Customer Focused, Communication, Commitment, Continuous Improvement, Value our Colleagues and Ethical Behaviour.

Are you interested in… Joining a dynamic team where you can make a real impact in patient care? Diagnostic Radiological Services Inc. are looking for passionate, skilled professionals to join our fast-paced, supportive environment where teamwork and compassion are at the heart of everything we do.

We offer:

• Comprehensive onboarding and support.
• A collaborative environment and commitment to continuous team development through Arbinger training and principles.
• An opportunity to grow and expand your skills, constantly challenging yourself and advancing your career.
• A competitive salary package and benefits.

Your typical day in a radiology environment includes:

• Working closely with the rest of the team to provide superior diagnostic and interventional services.
• Collaborating with physicians and healthcare providers to ensure accurate, timely patient diagnoses.
• Managing patient care with compassion and professionalism, ensuring comfort and safety throughout their visit with us.
• Contributing to a fast-paced, evolving environment where your skills are valued and continuously honed.

Minimum Requirements:

• Matric. Qualification / Certification relevant to Credit Control advantageous
• Intermediate Word, Excel, Outlook
• At least 2 years' experience in a similar role in a healthcare environment
• Experience with collection of medical aid debt across a broad spectrum of the healthcare market
• Computer literate, preferably on systems such as HIMS within a healthcare environment and able to adjust to using different technologies.
• Experience working in Credit Control in a Radiology environment advantageous
• The ability to plan and prioritise workload is crucial
• High level interpersonal skills and able to develop and maintain positive relationships with branches, hospital staff, patients and medical aids
• Strong verbal and written communication skills and ability to communicate with people clearly and effectively at all levels (both verbal and non-verbal communication)
• Great attention to detail, accuracy and ability to work under pressure
• Stable track record

Main Responsibilities:

• Meeting financial targets and strict deadlines.
• Review and understand your aged analysis and identify areas of concern.
• Reconcile remittances from the medical aid and take the appropriate action on any rejected account(s).
• Review all rejected claims for PMB benefits, review ICD10 coding and resubmit to the funds for payment.
• Understand and apply the scheme rules for your allocated medical aids.
• Maintain the outstanding debtor days below 25 days.
• Use the system diary effectively and action the diary notes daily.
• Respond to member queries - telephonic or in writing within the same day.
• Share knowledge and skills with your colleagues.
• Always remain calm and professional regardless of the circumstances.
• Take responsibility for a query and follow through to finalization.
• Ensure you understand the POPI Act legislation, the protection of the disclosure of information of our patients / members and our own staff members and the impact thereof on our practice.
• Ensure you live the vision and values of the company:
• Company Mission statement: to be recognized as a leading world class radiology practice, providing high quality customer focused radiology services, efficiently and effectively.
• Company Values: Customer Focused, Communication (professional, clear, empathetic, factual, active listening), Commitment, Continuous Improvement, Value (respect and appreciate) our Colleagues, Ethical Behaviour
• Perform other appropriate tasks and responsibilities assigned within the scope of your job function, knowledge, skills, and abilities.

Hours of Work:

• Monday - Friday on a bi-weekly rotational basis