Radiology Front Desk Specialist: Compassionate & Precise

Diagnostical Radiological Services; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Diagnostic Radiological Services Inc. in Johannesburg invites qualified professionals to join a fast-paced, supportive environment where teamwork and compassion are central to patient care.

We seek candidates with radiology or medical administration experience who can deliver accurate service with warmth. Key duties include capturing patient information, processing medical aid claims, obtaining authorizations via UMS, scheduling CT and MRI scans, and maintaining patient confidentiality.

Qualifications

• Minimum 1–2 years in a medical environment.
• 2–3 years’ experience in a professional high-pressure environment.
• Experience in a Radiology environment is preferred.
• Excellent attention to detail and accuracy under pressure.
• Good understanding of medical aid and PMB rules; POPI Act compliance.

Responsibilities

• Acknowledge patients warmly with empathy.
• Capture patient information accurately (min 6 patients per hour).
• Check medical aid benefits and prepare quotes for exams.
• Process payments and allocate to invoices.
• Obtain authorizations for CT/MRI/ultrasound when needed.
• Book CT & MRI scans and provide prep information.
• Maintain patient confidentiality and update records.
• Collaborate with Radiography Team Leader and office staff for efficient workflow.

Skills

Attention to detail

Accurate under pressure

Communication

Empathy

Tools

UMS system

Job description

Diagnostic Radiological Services Inc. in Johannesburg invites qualified professionals to join a fast-paced, supportive environment where teamwork and compassion are central to patient care.

We seek candidates with radiology or medical administration experience who can deliver accurate service with warmth. Key duties include capturing patient information, processing medical aid claims, obtaining authorizations via UMS, scheduling CT and MRI scans, and maintaining patient confidentiality.