Quality Assurance Administrator

Pro Select Consulting; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pro Select Consulting represents a well-established apparel retailer seeking a Quality Assurance Administrator who is highly organised and detail-oriented to join their QA team in Durban. The role focuses on maintaining QA records, coordinating QA processes, audits, and providing strong administrative support across QA functions, including handling samples, documentation, and filing.

Strong Excel and database experience are essential.

Qualifications

• Matric (Grade 12) is required.
• 1–2 years' administrative experience in manufacturing, retail, QA or production.
• Strong Excel and general computer literacy.
• Experience with databases or tracking systems is beneficial.

Responsibilities

• Maintain QA systems, trackers and databases.
• Coordinate Fit & Seal documentation and supplier ratings.
• Schedule supplier audits and record audit outcomes.
• Track movement of garment samples and update records.
• Capture Fit & Seal comments during reviews.
• Prepare, print and distribute QA documentation for approvals.
• Scan and file electronic and hard-copy QA records.
• Maintain QA reports and supplier/customer documentation.
• Coordinate packing and dispatch of samples and shipment records.
• Provide general administrative support to QA, including travel/fleet admin when needed.

Skills

Attention to detail

Organisational skills

Time management

Communication skills

Team player

Integrity and professionalism

Education

Matric (Grade 12)

Administrative qualification (advantage)

Tools

Excel

Database software

Job description

Our client, a well-established and respected apparel retailer, is looking for a highly organised and detail-oriented Quality Assurance Administrator to join their Quality Assurance team.

This role is ideal for an experienced administrator who enjoys working in a fast-paced environment and takes pride in maintaining accurate records, coordinating quality assurance processes, and providing exceptional administrative support.

Key Responsibilities

• Maintain and update QA systems, trackers and databases, including Fit & Seal, audits, supplier information and RMS records.
• Coordinate and update Fit & Seal documentation, including seal numbers, dates, comments and supplier ratings.
• Schedule supplier audits, confirm bookings and capture audit outcomes.
• Track and manage the movement of all garment samples, ensuring accurate records of samples received, returned and dispatched.
• Capture Fit & Seal comments during review sessions and ensure garments are processed and sealed correctly.
• Prepare, print and distribute QA documentation, ensuring all approvals and sign-offs are obtained.
• Scan, save and maintain electronic and hard-copy records using established filing systems and naming conventions.
• Maintain QA reports, workbooks and documentation received from suppliers and internal stakeholders.
• Coordinate the packing and dispatch of samples to suppliers and maintain accurate shipment records.
• Ensure all quality assurance documentation is accurately filed and readily accessible.
• Provide general administrative support to the Quality Assurance department, including travel and fleet administration where required.

Minimum Requirements

• Grade 12 (Matric).
• A relevant administrative qualification will be advantageous.
• Minimum of 1–2 years' administration experience, preferably within a manufacturing, retail, quality assurance or production environment.
• Intermediate Microsoft Excel skills and strong computer literacy.
• Experience working with databases or tracking systems would be beneficial.

Key Competencies

• Exceptional attention to detail and accuracy.
• Strong organisational and administrative skills.
• Excellent planning and time management abilities.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• High level of integrity, accountability and professionalism.
• A proactive team player with a positive attitude.
• Ability to maintain confidentiality and exercise sound judgement.
• Self-motivated, organised and able to work effectively under pressure.