About the Role
Our client, a distinguished player in the Durban, KwaZulu-Natal manufacturing sector, is actively seeking an experienced and meticulous Quality Assurance Lead. This critical role is responsible for establishing, implementing, and maintaining our quality management systems across all production lines. The ideal candidate will have a strong background in quality control methodologies and a passion for ensuring product excellence. You will play a pivotal role in upholding our reputation for high-quality goods and driving continuous improvement in our quality assurance processes. This position offers a fantastic career progression opportunity within a well-respected organisation in the Manufacturing & Production industry. The successful applicant will be a key influencer in maintaining and elevating our quality standards, contributing directly to customer satisfaction and operational integrity. We are looking for a proactive individual dedicated to upholding the highest standards of quality and compliance.
Key Responsibilities
- Develop, implement, and manage the company's Quality Management System (QMS) in line with international standards.
- Lead and supervise the QA team, providing guidance and training to ensure effective quality control.
- Establish quality control procedures and standards for raw materials, in-process production, and finished goods.
- Conduct regular internal audits to assess compliance with QMS and identify areas for improvement.
- Investigate quality deviations and customer complaints, implementing corrective and preventive actions (CAPA).
- Collaborate with production and engineering teams to resolve quality issues and prevent recurrence.
- Prepare quality performance reports, including KPIs, trends, and improvement recommendations for management.
- Ensure all QA activities in Durban comply with relevant industry regulations and customer specifications.
- Oversee the calibration and maintenance of quality control equipment.
- Drive a culture of quality awareness and continuous improvement throughout the organisation.
- Manage supplier quality audits and ensure compliance of incoming materials.
Requirements
- Bachelor's degree in Engineering, Science, or a related field.
- Minimum of 6 years of experience in Quality Assurance or Quality Control roles within a manufacturing environment.
- Proven experience in implementing and managing ISO 9001 or similar quality management systems.
- Strong knowledge of statistical quality control tools and techniques.
- Excellent leadership, analytical, and problem-solving skills.
- Proficiency in quality management software and data analysis.
- Strong communication and interpersonal skills, with the ability to effectively liapen with all levels of staff.
- Experience in conducting audits and managing CAPA processes.
- Familiarity with the specific quality standards relevant to the KwaZulu-Natal manufacturing sector.
- Ability to work independently and as part of a team in a demanding environment.
Benefits
- Our client is committed to attracting top talent and offers a competitive salary range, along with attractive performance-based incentives.
- Employees receive a comprehensive benefits package, including private medical insurance, a pension scheme, and paid time off.
- Opportunities for professional development, certifications, and attending industry conferences are readily available.
- You will work within a modern facility in Durban , fostering a collaborative and innovative work atmosphere.
- Further benefits include travel allowances and access to employee assistance programs.
This role is crucial for shaping the quality trajectory of our company.