Quality Assurance Manager

Placements24; Durban; On-site; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional development opportunities

Durban facility role in industrial hub

Job summary

Placements24 in Durban is seeking an experienced Quality Assurance Manager to lead the quality control efforts at its manufacturing facility. You will develop, implement, and maintain the QMS to ensure products meet stringent standards, oversee inspections, audits, CAPA, and drive continuous improvement across all production lines.

We seek a hands-on leader with 6+ years in manufacturing QA, a degree in engineering or science, and strong SPC, root cause analysis, and team leadership.

Qualifications

• Bachelor's degree in Engineering, Science, or related technical field.
• 6+ years in quality assurance/quality control in manufacturing.
• Experience with ISO 9001 QMS development and management.
• Strong SPC, root cause analysis, and problem-solving skills.
• Auditing experience and regulatory compliance knowledge.
• Excellent communication and leadership abilities.
• Proficiency with quality management software and MS Office.

Responsibilities

• Develop and maintain the QMS in compliance with industry standards.
• Oversee quality control across raw materials, in-process, and final testing.
• Lead internal and external audits and regulatory compliance.
• Investigate complaints and non-conformances; implement CAPA.
• Develop and conduct QA training for production staff.
• Monitor KPIs and generate reports for management.
• Collaborate with R&D, production, and engineering to integrate quality.
• Manage calibration and maintenance of QC equipment.
• Drive culture of quality and continuous improvement.
• Stay updated on industry trends and regulatory changes.

Skills

Leadership

Analytical skills

Problem solving

Communication

Team management

Education

Bachelor's degree in Engineering or Science

Tools

QMS software

MS Office

Job description

About the Role

Our client is seeking a highly experienced and meticulous Quality Assurance Manager to lead their quality control efforts at their manufacturing facility in Durban, KwaZulu-Natal . This critical role involves developing, implementing, and maintaining the company's quality management system to ensure that all products meet stringent internal and external standards. The Quality Assurance Manager will be responsible for overseeing inspection processes, conducting audits, managing non-conformance issues, and driving continuous improvement in quality across all production lines. This position requires a hands‑on approach, strong analytical skills, and a deep understanding of quality principles in a manufacturing context. The successful candidate will play a key role in upholding the company's reputation for excellence and customer satisfaction. We are looking for a leader with a passion for quality and a proven ability to build and manage high‑performing teams dedicated to product integrity.

Key Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) in compliance with relevant industry standards.
• Oversee all quality control activities, including raw material inspection, in-process checks, and final product testing.
• Lead internal and external audits, ensuring compliance with regulatory requirements and customer specifications.
• Manage and investigate customer complaints and product non‑conformances, implementing corrective and preventive actions (CAPA).
• Develop and conduct quality assurance training programs for production and quality staff.
• Monitor key quality metrics and KPIs, generating reports for senior management and identifying areas for improvement.
• Collaborate with R&D, production, and engineering teams to ensure quality is integrated into new product development and process changes.
• Manage the calibration and maintenance of quality control equipment.
• Drive a culture of quality throughout the organization, promoting best practices and continuous improvement.
• Stay abreast of industry trends and regulatory changes affecting quality assurance.

Requirements

• Bachelor's degree in Engineering, Science, or a related technical field.
• Minimum of 6 years of experience in quality assurance or quality control within a manufacturing environment.
• Proven experience in developing and managing Quality Management Systems (e.g., ISO 9001).
• Strong knowledge of quality control methodologies, statistical process control (SPC), and root cause analysis techniques.
• Experience with auditing (internal and external) and regulatory compliance.
• Excellent analytical, problem‑solving, and decision‑making skills.
• Strong leadership and team management capabilities.
• Effective communication and interpersonal skills, with the ability to interact with all levels of the organization.
• Proficiency in quality management software and MS Office Suite.
• Experience in the specific manufacturing sector of our client is highly desirable.

Benefits

• Our client offers a competitive salary, comprehensive health and medical benefits, life insurance, a retirement savings plan, and generous annual leave.
• Opportunities for professional development, including advanced training and certifications, are provided.
• This role offers the chance to make a significant impact on product quality and customer satisfaction within a well-established company located in the industrial hub of Durban .