Quality Assurance Manager - FMCG Manufacturing

Placements24; Paarl; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Bonus structure

Health insurance

Retirement benefits

Professional development

Relocation assistance

Job summary

Placements24 is seeking an experienced Quality Assurance Manager for its Paarl, Western Cape operations. The role focuses on building and sustaining a robust QMS across the facility, leading a QA team and ensuring compliance with food safety standards.

You will drive audits, CAPA, and continuous improvement initiatives while collaborating with production, R&D, and supply chain to safeguard quality and consumer trust.

Qualifications

• Bachelor's degree in Food Science, Microbiology, Chemistry or related field.
• Minimum 5 years in QA/QC with 2+ years in a management role in FMCG.
• Strong knowledge of QMS, GMP, HACCP and food safety standards.
• Experience conducting internal & external audits and CAPA processes.
• Excellent leadership, communication and problem-solving skills.

Responsibilities

• Develop, implement, and maintain a comprehensive QMS compliant with ISO 9001, HACCP, and FSSC 22000.
• Oversee quality control activities: raw materials, in-process checks, finished product testing.
• Lead QA team, providing training, guidance, and performance management.
• Conduct internal audits and facilitate external audits by regulatory bodies and customers.
• Investigate complaints and non-conformances; implement CAPA actions.
• Ensure compliance with local and international food safety regulations.
• Collaborate with production, R&D and supply chain to uphold quality standards.
• Manage recall procedures and crisis management related to quality issues.
• Monitor KPIs and report trends; drive continuous quality improvement.
• Stay updated on evolving standards and industry best practices in FMCG.

Skills

Leadership

Auditing

CAPA management

Quality concepts

Problem solving

Communication

QMS knowledge

Education

Bachelor's degree in Food Science or related field

Tools

QMS software

Job description

About the Role

Our client, a leading Fast-Moving Consumer Goods (FMCG) manufacturer, is looking for an experienced and diligent Quality Assurance Manager to join their operations in **Paarl, Western Cape**. This role is pivotal in ensuring that all products meet stringent quality standards and regulatory requirements, safeguarding the company's reputation and consumer trust. You will be responsible for developing, implementing, and maintaining the Quality Management System (QMS) across the manufacturing facility. This is an on-site position requiring strong leadership, meticulous attention to detail, and a comprehensive understanding of quality control processes within the food and beverage or related FMCG industries. You will lead a team of QA professionals, drive continuous improvement initiatives, and work collaboratively with production, R&D, and supply chain to uphold the highest standards of quality. If you are dedicated to excellence and possess a robust background in QA, this role in the picturesque **Paarl** region offers a rewarding career opportunity.

Key Responsibilities

• Develop, implement, and maintain a comprehensive Quality Management System (QMS) compliant with relevant industry standards (e.g., ISO 9001, HACCP, FSSC 22000).
• Oversee all quality control activities, including raw material inspection, in-process checks, and finished product testing.
• Lead and manage the Quality Assurance team, providing training, guidance, and performance management.
• Conduct internal audits and facilitate external audits by regulatory bodies and customers.
• Investigate customer complaints and non-conformances, implementing corrective and preventive actions (CAPA).
• Ensure compliance with all applicable local and international food safety and quality regulations.
• Collaborate with production and operations teams to implement quality best practices and drive a culture of quality throughout the organization.
• Manage product recall procedures and crisis management plans related to quality issues.
• Monitor key quality performance indicators (KPIs) and report on trends and improvement initiatives.
• Stay updated on evolving quality standards, regulatory changes, and industry best practices in the FMCG sector.

Requirements

• Bachelor's degree in Food Science, Microbiology, Chemistry, Chemical Engineering, or a related field.
• Minimum of 5 years of progressive experience in Quality Assurance or Quality Control, with at least 2 years in a management role within the FMCG industry.
• Strong knowledge of QMS principles, GMP, HACCP, and relevant food safety certifications.
• Proven experience in conducting audits and managing CAPA processes.
• Excellent leadership, communication, and problem-solving skills.
• Meticulous attention to detail and a commitment to maintaining high-quality standards.
• Proficiency in using quality management software and standard office applications.
• Ability to work effectively under pressure and manage multiple priorities.
• Must be willing to work full-time on-site in **Paarl, Western Cape**.
• Experience in the **Western Cape** region is advantageous.

Benefits

• Competitive salary commensurate with experience and qualifications.
• Performance-based bonus structure.
• Comprehensive health insurance and retirement benefits.
• Opportunities for professional development and certifications.
• A stable and supportive work environment with a respected FMCG company.
• The chance to contribute to the quality and success of well-known brands.
• Relocation assistance may be considered for exceptional candidates.