Psych Clinic Office Administrator | Billing & Scheduling Pro

Neurodiversity Centre; Paarl; On-site; ZAR 112,000 - 167,000; Full time

Job summary

Neurodiversity Centre in Paarl, South Africa, is seeking an enthusiastic Administrator to support a busy multidisciplinary psychology practice. You will manage diaries for 3–4 psychologists, schedule appointments, handle switchboard duties, and assist with client intake and payments.

The role requires matric, at least two years’ admin experience in medical or allied health settings, proficiency with a medical management system (GoodX preferred), and strong English/Afrikaans communication.

Qualifications

• Matric – Essential.
• At least 2 years’ admin experience in medical/allied health settings – Essential.
• Experience with medical management software – Essential.
• Experience in billing and collections – Essential.
• GoodX experience is an advantage.

Responsibilities

• Managing the diaries of allocated clinicians.
• Scheduling of appointments.
• Contacting newly referred clients for appointments.
• Responding to inquiries.
• Maintaining professional communication.
• Switchboard management.
• Receiving clients in the reception area.
• Collection of payments.
• Dealing with claim queries and PMB applications to medical aids.
• Managing medical aid queries.
• Follow up on unpaid accounts.
• Assist with account queries.
• Daily cash up for the branch.
• Manage petty cash for the branch.
• Ensure the practice is always neat and tidy.

Skills

Diary management

Bilingual English-Afrikaans

Communication skills

Practice management

Finance basics

Education

Matric

Tools

GoodX

Job description

Neurodiversity Centre in Paarl, South Africa, is seeking an enthusiastic Administrator to support a busy multidisciplinary psychology practice. You will manage diaries for 3–4 psychologists, schedule appointments, handle switchboard duties, and assist with client intake and payments.

The role requires matric, at least two years’ admin experience in medical or allied health settings, proficiency with a medical management system (GoodX preferred), and strong English/Afrikaans communication.