Medical Office Administrator - Durban North (KZN)

The Neurodiversity Centre; Durban; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Zohorecruit in Durban North, KZN, is seeking a vibrant Medical Office Administrator to support a multidisciplinary psychology practice. The role requires independent work and teamwork, with reliable transport.

You will manage clinician diaries, schedule appointments, handle inquiries, payments, and filing while maintaining professional communication. Fluency in English and Afrikaans is essential, with GoodX experience advantageous.

Qualifications

• Minimum of two years' experience as administrator in medical/allied health.
• Experience in at least one medical management software.
• Experience in billing and payment collection.
• GoodX experience is advantageous.

Responsabilités

• Manage diaries of 3–4 psychologists with accuracy and precision.
• Schedule appointments and contact newly referred clients.
• Handle switchboard, reception, and inquiries; receive clients.
• Process payments, issue receipts, and manage daily cash up.
• File and maintain an organized, neat practice.
• Dealing with medical aid queries and PMB applications to medical aids.
• Managing medical aid queries and follow-ups on unpaid accounts.
• Assisting with account queries and daily cash-up for the branch.
• Ensuring the practice remains neat and tidy and filing.

Connaissances

Diary management

Billing & payments

PM software

English & Afrikaans

Formation

Matric

Outils

GoodX

Description du poste

Medical Office Administrator - Durban North (KZN)

Durban, South Africa | Posted on 06/10/2026

Our specialised sourcing, training, and support service for families of neurodivergent children and adults

Job Description

A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrator in Paarl. Thecandidate must be able to work independently and as part of a team. Reliable transport is required.

• Managing the diaries of allocated clinicians
• Scheduling of appointments
• Contacting newly referred clients for appointments
• Responding to inquiries
• Maintaining professional communication
• Switchboard management
• Receiving clients in the reception area
• Collection of payments
• Issuing receipts
• Dealing with claim queries and PMB applications to medical aids
• Managing medical aid queries
• Following up on unpaid accounts
• Assist with account queries
• Daily cash up for the branch
• Ensure the practice is always neat and tidy
• Filing

Requirements

Experience:

• Minimum of two years experience as administrator in the medical/allied health industry - Essential
  
• Experience in at least one medical management sotward program - Essential
  
• Experience in doing billing and collection of payments - Essential
  
• Having GoodX experience will be an advantage
  

Qualifications:

• Matric - Essential
  

Required Skills:

• The ability to manage 3 to 4 psychologists' diaries with accuracy and precision
• The ability to work under pressure
• Strong knowledge of practice management systems
• Excellent communication skills and fluency in English and Afrikaans
• Financial management skills, such as dialhy casu up and petty cash.
• The opportunity to join a team of experts in the field of Neurodiversity with strong Practice Management processes and systems.
  
• Regular team training as well as an individual personal development plan and coaching sessions
• Market related salary
• Reiterment Annuity upon permanent appointment.