Medical Office Administrator

The Neurodiversity Centre; Paarl; On-site; ZAR 190,000 - 279,000; Full time

Benefits offered by this job

Training & onboarding

Professional development

Job summary

The Neurodiversity Centre in Paarl is seeking a vibrant Administrator for a busy multidisciplinary psychology practice. The ideal candidate will work independently and as part of a team, with reliable transport required.

You will manage 3 to 4 psychologists’ diaries, schedule appointments, contact new referrals, respond to inquiries, maintain professional communications, manage switchboard and reception, collect payments, handle PMB applications, and daily cash up with petty cash.

Qualifications

• Matric - Essential.
• Minimum of two years’ experience as administrator in the medical/allied health professions industry - Essential.
• Experience in at least one medical management software program – Essential.
• Experience in billing and collections of payments - Essential.
• GoodX experience will be an advantage.

Responsibilities

• Manage the diaries of allocated clinicians.
• Schedule appointments and contact newly referred clients.
• Respond to inquiries and maintain professional communication.
• Switchboard management and reception duties.
• Process payments and handle PMB applications to medical aids.

Skills

Diary management

Communication

English & Afrikaans

Teamwork

Billing & collections

Education

Matric

Tools

Medical management software

GoodX

Job description

Paarl, South Africa | Posted on 09/09/2026

Our specialised sourcing, training, and support service for families of neurodivergent children and adults

Job Description

A busy multidisciplinary psychology practice is looking fora vibrant, articulate, and experienced Administrator in Paarl. The candidatemust be able to work independently and as part of a team. Reliable transport isrequired.

• Managing the diaries of allocated clinicians.
• Scheduling of appointments.
• Contacting newly referred clients for appointments.
• Responding to inquiries.
• Maintaining professional communication.
• Switchboard management.
• Receiving clients in the reception area.
• Collection of payments.
• Dealing with claim queries and PMB applications to medical aids.
• Managing medical aid queries.
• Follow up on unpaid accounts.
• Assist with account queries.
• Daily cash up for the branch.
• Manage petty cash for the branch.
• Ensure the practice is always neat and tidy.

Requirements

Qualifications:

• Matric - Essential

Experience

• Minimum of two years’ experience as administrator in themedical/allied health professions industry - Essential
• Experience in at least one medical management softwareprogram – Essential
• Experience in doing billing and collections of payments -Essential.
• Having GoodX experience will be an advantage.

Required skills:

• The ability to manage 3 to 4 psychologists’ diaries withaccuracy and precision:
• The ability to work under pressure.
• Strong knowledge of practice management systems.
• Excellent communication skills and fluency in English andAfrikaans.
• Financial management skills, such as daily cash up andpetty cash.

Monthly market related salary

Training & onboarding and continuous individual professional development.