PSIRA-Registered Operations Leader

Fidelity Services Group; George; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Fidelity Services Group is seeking an Operations Manager in George, Western Cape, to oversee operational processes with a strong emphasis on risk assessment and management. The role requires leadership of a diverse team, compliance with regulations, and proactive risk mitigation to drive performance and strategic outcomes.

You will develop contingency plans, monitor KPIs, report to senior management, and contribute to cost-saving initiatives while maintaining high standards of accuracy under

Qualifications

• Proven track record in operations management with risk assessment and mitigation.
• Strong leadership skills with experience in team management and development.
• Excellent analytical and problem-solving abilities to identify operational risks and propose solutions.
• Effective communication skills, both verbal and written, to interact with team members and stakeholders.

Responsibilities

• Develop and implement operational strategies to improve efficiency and reduce risk across the organization.
• Conduct thorough risk assessments to identify potential issues and develop contingency plans.
• Oversee daily operations and ensure compliance with industry regulations and company standards.
• Lead, mentor, and motivate a diverse team to achieve performance objectives and foster professional growth.
• Collaborate with various departments to enhance workflow and address operational challenges.
• Monitor KPIs to evaluate operational effectiveness and implement necessary changes.
• Prepare and present reports on operational performance and risk factors to senior management.
• Manage budgets related to operational activities and make recommendations for cost-saving measures.

Skills

Leadership

Risk assessment

Operational management

Analytical thinking

Communication

Problem-solving

Time management

Education

Bachelor's degree in Business Administration or related

Job description

Fidelity Services Group is seeking an Operations Manager in George, Western Cape, to oversee operational processes with a strong emphasis on risk assessment and management. The role requires leadership of a diverse team, compliance with regulations, and proactive risk mitigation to drive performance and strategic outcomes.

You will develop contingency plans, monitor KPIs, report to senior management, and contribute to cost-saving initiatives while maintaining high standards of accuracy under