Senior Security Operations Manager

Fidelity Services Group; George; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Fidelity Services Group is seeking a senior Operations Manager to oversee multiple areas including client liaison, HR/IR matters, fleet management and incidents reporting. The role ensures site security requirements are met and client needs are efficiently fulfilled.

Applicants should have PSIRA Grade A, extensive security operations experience, leadership ability and strong planning, communication and liaison skills. An immediate start is preferred.

Qualifications

• Matric/Grade 12 certificate or equivalent.
• PSIRA Grade A registration.
• Valid driver's license with own transport.
• 10 years’ experience in security.
• 5 years’ experience in operational retail security management.
• Knowledge of ISO 9001:2008.
• Strong leadership and organisational skills.
• Sound planning and client liaison skills.

Responsibilities

• Maintain good relations between Fidelity Security Services Group and the client.
• Manage allocated areas to meet contractual requirements.
• Ensure all security officers meet contractual requirements.
• Evaluate service levels and recommend improvements.
• Supervise security staff to meet performance targets.
• Handle HR related queries and disciplinary actions.
• Submit incident and general reports to management.
• Investigate incidents and report on findings.

Skills

Leadership

People management

Interpersonal skills

Communication

Planning

Education

PSIRA Grade A registration

Tools

Microsoft Office

Job description

Fidelity Services Group is seeking a senior Operations Manager to oversee multiple areas including client liaison, HR/IR matters, fleet management and incidents reporting. The role ensures site security requirements are met and client needs are efficiently fulfilled.

Applicants should have PSIRA Grade A, extensive security operations experience, leadership ability and strong planning, communication and liaison skills. An immediate start is preferred.