Security Operations & Client Liaison Manager

Fidelity Services Group; Johannesburg; Presencial; ZAR 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

Fidelity Services Group invites applications for a senior operational security management role in Robertville, reporting to the Area Manager. The position oversees multiple clients, focusing on client liaison, HR/IR matters, fleet management, expenses control, and site security compliance.

Requirements include PSIRA Grade A, a valid driver’s license, 10+ years in security and 5+ years in operational security management, plus strong leadership and ISO 9001 knowledge.

Formación

• Matric/Grade 12 or equivalent.
• PSIRA Grade A registered.
• Valid Driver’s License with own transport.
• At least 10 years’ experience in the security industry.
• At least 5 years’ experience in the Operational Security Management structure.
• Working knowledge of Firearm Act and firearm competency for business purposes.
• Staff management experience.
• Sound planning, administration, interpersonal communication and client liaison skills.
• Strong leadership and organisational skills.
• Knowledge of ISO 9001:2008 Quality Management and its requirements.

Responsabilidades

• Maintain good relations between Fidelity Security Services Group and the Client regarding security services rendered.
• Manage allocated areas to meet contractual requirements.
• Ensure all Security Officers on site meet contractual requirements.
• Evaluate service levels and recommend improvements to the Client.
• General management and supervision of security staff.
• Handle HR/IR related queries and disciplinary actions.
• Submit reports to Client and Regional Office on time.
• Investigate incidents and report findings.

Conocimientos

Matric/Grade 12

PSIRA Grade A

Driver's License

Interpersonal communication

Leadership

ISO 9001 knowledge

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

Fidelity Services Group invites applications for a senior operational security management role in Robertville, reporting to the Area Manager. The position oversees multiple clients, focusing on client liaison, HR/IR matters, fleet management, expenses control, and site security compliance.

Requirements include PSIRA Grade A, a valid driver’s license, 10+ years in security and 5+ years in operational security management, plus strong leadership and ISO 9001 knowledge.