Security Operations Manager | Client Relations & HR

Fidelity Services Group; Gauteng; Presencial; ZAR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Fidelity Services Group in Robertville, Gauteng is seeking an experienced Operations Security Manager to oversee client sites, HR/IR matters, fleet, and security postings. You will ensure client requirements are met and drive service improvements.

The role requires extensive security sector experience, PSIRA Grade A, and strong leadership with HR/IR skills, planning, and administration. ISO 9001:2008 knowledge and estates experience are essential.

Formación

• Matric/Grade 12 certificate or equivalent.
• PSIRA Grade A registered.
• Valid driver's license with own reliable transport.
• 10+ years security industry experience.
• 5+ years in Operational Security Management.
• Firearm Act knowledge and firearm competency for business purposes.
• Staff management experience.
• Computer literacy with MS Office suite.
• No criminal record or pending cases.
• Strong planning, administration and client liaison skills.
• Leadership and organisational skills.
• ISO 9001:2008 knowledge and Estates experience.

Responsabilidades

• Maintain relations between Fidelity Security Services Group and the Client.
• Manage allocated areas to meet contractual requirements.
• Ensure all on-site security officers meet contractual standards.
• Evaluate service levels and recommend improvements to the Client.
• Oversee general management and supervision of security staff.
• Handle administration and daily liaison with management.
• Liaise with Regional Management on operational matters.
• Address HR related queries promptly.
• Formulate disciplinary actions with HR/IR input.
• Submit weekly and monthly incident and general reports.
• Investigate incidents and report findings.
• Proactive planning across various sites and clients.
• Maintain knowledge of ISO 9001:2008 Management System.
• Estates experience is required.

Conocimientos

Staff management

Leadership

Communication skills

Interpersonal skills

Planning & organising

HR/IR skills

ISO 9001 knowledge

MS Office

Educación

Grade 12/Matric

PSIRA Grade A

Herramientas

Microsoft Office

Descripción del empleo

Fidelity Services Group in Robertville, Gauteng is seeking an experienced Operations Security Manager to oversee client sites, HR/IR matters, fleet, and security postings. You will ensure client requirements are met and drive service improvements.

The role requires extensive security sector experience, PSIRA Grade A, and strong leadership with HR/IR skills, planning, and administration. ISO 9001:2008 knowledge and estates experience are essential.