Property Portfolio Manager

Durbanville Classifieds; Cape Town; On-site; ZAR 240,000 - 300,000; Full time

Job summary

IGrow Wealth Investments Group of Companies is seeking a skilled Property Portfolio Manager to oversee rental properties and investor relations in South Africa. The role covers day-to-day queries, invoicing setup, and monthly portfolio reporting across allocated portfolios in Cape Town and Gauteng.

Ideal candidates will have Matric and an NQF 4 qualification in real estate, plus 2+ years in property portfolio/rentals management, strong admin skills, and excellent communication.

Qualifications

• Matric.
• Minimum 2 years’ experience in property portfolio and/or rentals management.
• Experience working within a rentals environment.
• Familiarity with the PayProp system will be advantageous.
• Strong administrative skills with excellent attention to detail.
• Excellent communication skills and professional telephone etiquette.

Responsibilities

• Manage a property portfolio of rental properties.
• Attend to day-to-day queries from investors, tenants and internal staff.
• Send vacating checklists to tenants who give notice on allocated portfolio.
• Attend AGMs on allocated portfolio.
• Receive rental applications and load onto the CRM.
• Create invoicing for new tenants on PayProp/WeConnectU and ensure recurring invoices are loaded for bookkeepers.
• Determine accounts for investors and ensure payments are directed appropriately.
• Monthly reporting on portfolio to investors.
• Send monthly statements to investors and tenants.
• Communicate with internal teams for maintenance and finances information.
• Follow up on arrears and drive eviction processes.
• Manage lease renewals and expiries for the portfolio.
• Issue warnings to tenants from managing agents.
• Resolve utility issues with service providers.
• Track vacancies and vacancy trends for the portfolio.
• Manage FICA and POPIA compliance on the portfolio.
• Handle complex disputes with investors and tenants.

Skills

2+ years property portfolio experience

Rentals environment experience

Strong administrative skills

Excellent communication skills

Professional telephone etiquette

Education

Matric

NQF 4 qualification in real estate

Tools

PayProp

CRM software

Job description

Reference: CPT000122-SV-7

IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is searching for skilled and results-oriented Property Portfolio Managers to join our growing team in Midrand,Gauteng and Durbanville, Cape Town.

If you’re passionate about real estate, enjoy building strong client relationships, and thrive in a fast-paced, high-performance environment, this is your opportunity to build your career with the best in the industry.

Duties & Responsibilities

Minimum requirements (Advantageous):

• Matric.
• NQF 4 qualification in real estate
• Minimum 2 years’ experience in property portfolio and/or rentals management.
• Experience working within a rentals environment.
• Familiarity with the PayProp system will be advantageous.
• Strong administrative skills with excellent attention to detail.
• Excellent communication skills and professional telephone etiquette.

Duties and responsibilities include, but not limited to:

• Manage a property portfolio of rental properties
• Attend to day-to-day queries from investors, tenants and internal staff.
• Send vacating checklists to all tenants who give notice on allocated portfolio.
• Attend AGM’s on allocated portfolio.
• Receive rental application and open files, prepare documentation and load onto the CRM.
• Create set-up invoicing for a new tenant on PayProp/ WeConnectU and ensure all recuring invoices and payments are loaded for the bookkeepers to take over.
• Determine what accounts are being paid for the investors, have those accounts redirected to IGrow to ensure the amounts are being paid by the bookkeeper.
• Monthly reporting on portfolio to investors.
• Send monthly statements to investors and tenants.
• Communicate with internal teams to obtain information with regards to maintenance, finances, etc and report to the investor and tenant.
• Follow up on arrears and drive eviction processes.
• Manage all lease renewals and expiry for the portfolio.
• Issue warnings to tenants from the managing agents.
• Resolve utility issues with service providers
• Track property vacancies and vacancy trends for the allocated portfolio.
• Manage the FICA and POPIA compliance on the portfolio.
• Handle complex disputes with investors and tenants.

If you do not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.