Portfolio Administrator Assistant

Parvana; Cape Town; On-site; ZAR 223,200 - 334,800; Full time

Job summary

Parvana is seeking a dedicated Property Management Administrator in Cape Town to handle tenant queries, manage lease agreements, and ensure compliance. Ideal candidates will have exceptional attention to detail, excellent communication skills, and prior experience in property management. The position requires someone proactive and a strong team player. The role is office-based and involves liaising with tenants and external contractors, maintaining accurate records, and supporting the Portfolio Manager.

Qualifications

• Exceptional attention to detail and accuracy required.
• Excellent written and verbal English communication skills essential.
• Strong interpersonal skills for professional engagement.

Responsibilities

• Handle all tenant queries and complaints.
• Draft and manage lease agreements on the MRI system.
• Ensure compliance for all tenants and assist with rent escalations.

Skills

Attention to detail

English communication skills

Interpersonal skills

Proactive approach

Team player

Computer literacy

Tools

MRI system

Job description

Cape Town, South Africa | Posted on 20/04/2026

Location: Cape Town | Work Type: Office Based | Job ID: J107158

About our client:

With an impressive track record dating back over 80 years, our client manages a diverse portfolio of residential, industrial and commercial properties. Founded on the principles of trust, quality and value, you will be joining a company known for their professionalism and expertise surrounding the dynamic property industry.

What you will be doing:

• Handle all tenant queries, correspondence, complaints, and coordinate move‑in/move‑out processes.
• Draft, coordinate, load, and update all lease agreements, renewals, amendments, addendums, warnings, and notices on the MRI system.
• Ensure accurate records are maintained, track tenancy/vacancy schedules, and ensure FICA compliance for all tenants.
• Assist with rental escalations, follow‑ups on arrears, and general collection support.
• Assist the Portfolio Manager with general oversight, organize filing, and update the MRI system.
• Liaise and coordinate with external sub‑contractors.
• Handle parking tracking, inquiries, and general administration.
• Assist with secretarial duties, switchboard cover, and preparing refreshments when needed.

What our client is looking for:

• Exceptional attention to detail and accuracy is required.
• Excellent written and verbal English communication skills are essential.
• Must possess strong interpersonal skills for professional engagement with stakeholders (tenants, contractors, colleagues).
• A proactive, positive, and hands‑on approach is necessary, with a willingness to support the team.
• Ability to work effectively in a structured, deadline‑driven environment.
• Must be a strong team player.
• High level of computer literacy is essential, with an eagerness to adopt new technology.
• Prior experience in property management administration and/or familiarity with the MRI system is advantageous.