Property Portfolio Manager

I Grow Wealth Investments; Durbanville; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A property management company in Durbanville is seeking an experienced property manager to handle a portfolio of over 350 rental properties. Responsibilities include addressing tenant inquiries, managing lease renewals, and oversight of compliance issues. Candidates should have a Matric certificate, an NQF 4 in Real Estate, and at least 2 years of experience in property management. Familiarity with PayProp and excellent communication skills are essential.

Qualifications

• Minimum 2 years’ experience in property portfolio/rentals management.
• Familiarity with rental environments and systems.
• Strong admin skills and detail orientation.

Responsibilities

• Manage a portfolio of 350+ rental properties.
• Attend to day-to-day queries from investors, tenants and internal staff.
• Prepare documentation for rental applications and load onto the CRM.
• Create invoicing for new tenants and ensure payments are managed.

Skills

Admin skills

Communication skills

Detail orientation

Experience in property management

Education

Matric

NQF 4 in Real Estate

Tools

PayProp System

WeConnectU

Job description

To qualify for this position, you need:

• Matric.
• NQF 4 in Real Estate.
• Minimum 2 years’ experience in property portfolio/rentals management.
• Experience with rentals environment.
• Familiarity with PayProp System.
• Strong admin & detail-orientation.
• Excellent communication and telephone etiquette.

Duties and responsibilities include, but not limited to:

• Manage a portfolio of 350+ rental properties.
• Attend to day-to-day queries from investors, tenants and internal staff.
• Send vacating checklists to all tenants who give notice on allocated portfolio.
• Attend AGM’s on allocated portfolio.
• Receive rental application and open files, prepare documentation and load onto the CRM.
• Create set-up invoicing for a new tenant on PayProp/ WeConnectU and ensure all recuring invoices and payments are loaded for the bookkeepers to take over.
• Determine what accounts are being paid for the investors, have those accounts redirected to IGrow to ensure the amounts are being paid by the bookkeeper.
• Monthly reporting on portfolio to investors.
• Send monthly statements to investors and tenants.
• Communicate with internal teams to obtain information with regards to maintenance, finances, etc and report to the investor and tenant.
• Follow up on arrears and drive eviction processes.
• Manage all lease renewals and expiry for the portfolio.
• Issue warnings to tenants from the managing agents.
• Resolve utility issues with service providers
• Track property vacancies and vacancy trends for the allocated portfolio.
• Manage the FICA and POPIA compliance on the portfolio.
• Handle complex disputes with investors and tenants.