Property Client Liaison (Hybrid) – Paarl

Placements24; Stellenbosch; Hybrid; ZAR 180,000 - 300,000; Full time

Job summary

Placements24 is seeking a Client Liaison Officer for a Paarl-based role in the Western Cape. You will manage relationships with property owners, tenants, and service providers, ensuring effective communication and smooth property operations.

You will address inquiries, coordinate with maintenance teams, assist with leases, and maintain accurate records. The role requires strong interpersonal skills, a proactive service mindset, and a willingness to work in a hybrid setup on-site in Paarl.

Qualifications

• Proven experience in a client-facing role, preferably within property management, real estate, or hospitality.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of property management principles and tenant/landlord relations.
• Proficiency in using property management software and standard office applications.
• High level of organization and attention to detail.
• Must be eligible to work in South Africa.
• Hybrid work arrangement balancing remote tasks with on-site responsibilities in Paarl.

Responsibilities

• Serve as the primary point of contact for property owners, tenants, and service providers, managing communication channels effectively.
• Address and resolve client inquiries, complaints, and requests related to property maintenance, leases, and services.
• Facilitate communication between property owners and tenants, ensuring clarity and prompt action.
• Coordinate with maintenance teams and contractors to ensure timely and efficient resolution of property issues.
• Assist in the preparation and distribution of lease agreements, notices, and other property-related documents.
• Conduct property inspections and provide feedback to owners and tenants.
• Maintain accurate and up-to-date records of client interactions, property details, and service requests in the management system.
• Proactively identify potential issues and implement solutions to ensure tenant satisfaction and property upkeep.
• Support the leasing team by providing information and facilitating viewings when necessary.
• Ensure compliance with all relevant property laws and regulations.

Skills

Excellent communication

Negotiation

Interpersonal skills

Organizational skills

Proactive problem-solving

Customer service

Client-facing experience

Calm under pressure

Hybrid work adaptability

Tools

Property management software

Job description

Placements24 is seeking a Client Liaison Officer for a Paarl-based role in the Western Cape. You will manage relationships with property owners, tenants, and service providers, ensuring effective communication and smooth property operations.

You will address inquiries, coordinate with maintenance teams, assist with leases, and maintain accurate records. The role requires strong interpersonal skills, a proactive service mindset, and a willingness to work in a hybrid setup on-site in Paarl.