Property Client Liaison Specialist (Hybrid)

Tfg; Gauteng; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Unknown in Paarl, Western Cape, is seeking a Client Liaison Officer to maintain strong relationships with property owners, tenants, and stakeholders. The role covers inquiries, resolutions, and support for property management services, with emphasis on service quality and compliance.

The position focuses on effective communication, coordination with maintenance teams, and ensuring timely actions in a dynamic real estate environment.

Qualifications

• Proven experience in a client-facing role, preferably within property management, real estate, or hospitality.
• Excellent communication and interpersonal skills.
• Strong understanding of property management principles and tenant/landlord relations.

Responsibilities

• Serve as the primary contact for owners, tenants, and service providers, managing communication channels effectively.
• Address and resolve client inquiries, complaints, and requests related to property maintenance, leases, and services.
• Coordinate with maintenance teams and contractors for timely resolutions.
• Prepare and distribute lease agreements, notices, and other property-related documents.
• Conduct property inspections and provide feedback to owners and tenants.
• Maintain accurate records of client interactions and service requests in the management system.
• Identify potential issues and implement solutions to ensure tenant satisfaction and property upkeep.
• Support the leasing team by providing information and facilitating viewings when necessary.
• Ensure compliance with property laws and regulations.

Skills

Client-facing

Property management

Interpersonal skills

Negotiation

Organization

Job description

Unknown in Paarl, Western Cape, is seeking a Client Liaison Officer to maintain strong relationships with property owners, tenants, and stakeholders. The role covers inquiries, resolutions, and support for property management services, with emphasis on service quality and compliance.

The position focuses on effective communication, coordination with maintenance teams, and ensuring timely actions in a dynamic real estate environment.