Property Administrator & Tenant Relations Coordinator

Armstrong Appointments; Johannesburg; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Armstrong Appointments is seeking an energetic and organised individual for a property admin role. You will manage client and tenant interactions, prepare rental agreements, and coordinate viewings.

The ideal candidate will have strong admin skills, attention to detail, and the ability to handle multiple priorities. A valid driver's license and own vehicle are essential. Based in Johannesburg, this role involves on-site work in the property rental sector.

Qualifications

• Grade 12 / Matric is required.
• Property management or real estate admin qualifications are advantageous.
• Experience in rental administration or property management is preferred.
• On-going training in property legislation and rental processes will be provided.
• Proficient in Microsoft Office; PowerPoint skills are a plus.

Responsibilities

• Manage client enquiries, handle prospecting calls and follow up with potential tenants.
• Serve as first point of contact for tenant and landlord queries via phone, email and WhatsApp.
• Prepare, update and manage tenant/landlord rental agreements and renewals.
• Maintain tenant, landlord and property files, both paper and electronic.
• Record and update rental payments and related documents.
• Upload adverts on property portals and coordinate viewings.
• Arrange property maintenance and liaise with contractors to ensure completion.
• File levies and rates for each property and liaise with City of Joburg/HOAs as needed.

Skills

Administrative skills

Organisational skills

Customer service

Communication

Conflict resolution

Multi-tasking

Numerical aptitude

Driver's license

Relationship management

Education

Grade 12 / Matric

Property Management qualification

Real estate administration experience

Tools

Microsoft Office

PowerPoint

Job description

Armstrong Appointments is seeking an energetic and organised individual for a property admin role. You will manage client and tenant interactions, prepare rental agreements, and coordinate viewings.

The ideal candidate will have strong admin skills, attention to detail, and the ability to handle multiple priorities. A valid driver's license and own vehicle are essential. Based in Johannesburg, this role involves on-site work in the property rental sector.