Property Administrator – SSPA

Armstrong Appointments; Johannesburg; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Armstrong Appointments is seeking an energetic and organised individual for a property admin role. You will manage client and tenant interactions, prepare rental agreements, and coordinate viewings.

The ideal candidate will have strong admin skills, attention to detail, and the ability to handle multiple priorities. A valid driver's license and own vehicle are essential. Based in Johannesburg, this role involves on-site work in the property rental sector.

Qualifications

• Grade 12 / Matric is required.
• Property management or real estate admin qualifications are advantageous.
• Experience in rental administration or property management is preferred.
• On-going training in property legislation and rental processes will be provided.
• Proficient in Microsoft Office; PowerPoint skills are a plus.

Responsibilities

• Manage client enquiries, handle prospecting calls and follow up with potential tenants.
• Serve as first point of contact for tenant and landlord queries via phone, email and WhatsApp.
• Prepare, update and manage tenant/landlord rental agreements and renewals.
• Maintain tenant, landlord and property files, both paper and electronic.
• Record and update rental payments and related documents.
• Upload adverts on property portals and coordinate viewings.
• Arrange property maintenance and liaise with contractors to ensure completion.
• File levies and rates for each property and liaise with City of Joburg/HOAs as needed.

Skills

Administrative skills

Organisational skills

Customer service

Communication

Conflict resolution

Multi-tasking

Numerical aptitude

Driver's license

Relationship management

Education

Grade 12 / Matric

Property Management qualification

Real estate administration experience

Tools

Microsoft Office

PowerPoint

Job description

Main job function

Our client within the property rental sector is recruiting an energetic, organised, and proactive individual who enjoys working with people, building relationships, and coordinating property activities. This is more than a traditional admin role.

Key Responsibilities

Client & Tenant Management

• Manage client enquiries, handle prospecting calls, and follow up promptly with potential tenants.
• Act as the first point of contact for day-to-day tenant and landlord queries via phone, email, and WhatsApp.

Rental Agreements & Records

• Prepare, update, and manage tenant and landlord rental agreements, including renewals.
• Maintain accurate tenant, landlord, and property files – both manual and electronic.
• Record, file, and update rental payments and related documentation.

Listings & Viewings

• Upload and manage adverts on property portals and coordinate property viewings.

Maintenance & Liaising

• Arrange property maintenance, liaise with contractors, and follow up to ensure completion.

Levies, Rates & Compliance

• File levies and rates for each property, both manually and electronically.
• Liaise and follow up with the City of Joburg and Homeowners Associations / Body Corporates on occasion.

Ideal Candidate

• Strong administrative and organizational skills
• Attention to detail and accuracy
• Numerical aptitude
• Customer service orientation and service standards
• Problem-solving and conflict resolution skills
• Effective communication and relationship management
• Ability to manage multiple priorities and deadlines
• Valid drivers license and own vehicle essential.

Qualifications

• Grade 12 / Matric (minimum requirement)
• Relevant qualifications in Property Management, Real Estate, or a related field (advantageous)
• Previous experience in rental administration, property management, leasing, or real estate administration (advantageous)
• On going training in property legislation, lease administration, and rental processes will be provided
• Microsoft Office, Power point

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.