Professional Surf Instructor & Beach Operations Manager

Placements24; Cape Town; On-site; ZAR 480,000 - 620,000; Full time

Benefits offered by this job

Competitive pay

Cape Town location

Top equipment access

Staff discounts

Career development

Seasonal housing

Job summary

Placements24 in Cape Town seeks a highly experienced Professional Surf Instructor & Beach Operations Manager to oversee their premier surf school. This hands-on role requires leading a team of instructors, managing bookings, and ensuring a safe, high-quality experience on the beach and in the water.

You will bring ISA Level 2+ certification, 7+ years teaching, 3+ years in management, First Aid/ CPR, and a passion for ocean safety.

Qualifications

• Internationally recognized surf instructor certification (e.g., ISA Level 2 or higher).
• Minimum of 7 years of experience as a professional surf instructor.
• Minimum of 3 years of experience in a management or supervisory role within a surf school or similar outdoor recreation business.
• Advanced surfing skills and a comprehensive understanding of surf forecasting and ocean dynamics.
• Current First Aid and CPR certifications.
• Excellent leadership, communication, and interpersonal skills.
• Passion for surfing and commitment to promoting ocean safety and environmental stewardship.

Responsibilities

• Develop and deliver high-quality surf lessons and coaching sessions for various age groups and skill levels.
• Manage the daily operations of the surf school, including scheduling lessons, managing bookings, and coordinating staff.
• Ensure adherence to all safety protocols and emergency procedures, maintaining a safe environment for students and staff.
• Conduct regular equipment checks and maintenance, ensuring surfboards, wetsuits, and safety gear are in optimal condition.
• Train and mentor new surf instructors, ensuring they meet the company's standards for instruction and safety.
• Manage inventory of surf equipment and supplies, placing orders as needed.
• Act as the primary point of contact for customer inquiries, feedback, and complaints, ensuring excellent customer satisfaction.
• Promote the surf school and its programs to local communities and tourists.
• Monitor surf conditions and weather patterns to determine the suitability of lessons and ensure safety.

Skills

ISA Level 2+

7+ years surf instruction

3+ years management

First Aid & CPR

Leadership

Customer service

Ocean safety & forecasting

Job description

About the Role

Our client is seeking a highly experienced and dynamic Professional Surf Instructor & Beach Operations Manager to oversee their premier surf school located in the vibrant coastal city of Cape Town. This role demands a unique blend of exceptional surfing expertise, strong leadership capabilities, and a passion for imparting surfing knowledge to a diverse range of students, from absolute beginners to advanced surfers. You will be responsible for managing all day-to-day operations of the surf school, ensuring a safe, fun, and high-quality experience for all participants. This is a hands-on position that requires significant time spent on the beach, in the water, and managing a team of instructors and support staff. The ideal candidate will possess an in-depth understanding of ocean safety, surf conditions, and equipment maintenance, coupled with excellent customer service skills and a commitment to promoting a positive beach culture. Join our client to lead their operations in one of the world's most iconic surf destinations.

Key Responsibilities

• Develop and deliver high-quality surf lessons and coaching sessions for various age groups and skill levels.
• Manage the daily operations of the surf school, including scheduling lessons, managing bookings, and coordinating staff.
• Ensure adherence to all safety protocols and emergency procedures, maintaining a safe environment for students and staff.
• Conduct regular equipment checks and maintenance, ensuring surfboards, wetsuits, and safety gear are in optimal condition.
• Train and mentor new surf instructors, ensuring they meet the company's standards for instruction and safety.
• Manage inventory of surf equipment and supplies, placing orders as needed.
• Act as the primary point of contact for customer inquiries, feedback, and complaints, ensuring excellent customer satisfaction.
• Promote the surf school and its programs to local communities and tourists.
• Monitor surf conditions and weather patterns to determine the suitability of lessons and ensure safety.

Requirements

• Internationally recognized surf instructor certification (e.g., ISA Level 2 or higher).
• Minimum of 7 years of experience as a professional surf instructor.
• Minimum of 3 years of experience in a management or supervisory role within a surf school or similar outdoor recreation business.
• Advanced surfing skills and a comprehensive understanding of surf forecasting and ocean dynamics.
• Current First Aid and CPR certifications.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage a team and maintain operational efficiency.
• Strong customer service orientation and problem-solving abilities.
• Passion for surfing and commitment to promoting ocean safety and environmental stewardship.

Benefits

• Competitive annual salary with performance-based bonuses.
• Opportunity to work in a stunning coastal location in Cape Town.
• Access to top-tier surfing equipment.
• Staff discounts on lessons and retail merchandise.
• Professional development opportunities in surf coaching and management.
• Be part of a vibrant and passionate team in the surf industry.
• Potential for seasonal accommodation assistance.