Process Engineer

Henkel; Alberton; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A global consumer goods company is seeking a dedicated professional to provide on-site technical service at customer lines in Alberton. The role involves managing inventory, supporting supply processes, and developing customer-centric initiatives to enhance loyalty. Ideal candidates should have strong skills in account management and social selling. Flexible working hours and diverse growth opportunities are part of the offering.

Benefits

Flexible work scheme with flexible hours

Hybrid work model

Diverse national and international growth opportunities

Global wellbeing standards

Gender-neutral parental leave

Employee Share Plan

Annual 1 month bonus

66.67% company contribution to Medical Aid

Subsidised canteen

Access to Mental Health & Wellness Programmes

Responsibilities

• Provides on-site routine technical service at defined customer line.
• Performs consignment inventory management and maintains related data.
• Supports forecasting and supply processes where applicable.
• Maintains quality level of products and escalates technical challenges.
• Acts as first-window-person between customer line and field sales.
• Aligns sales strategies with sustainability goals.
• Develops customer-centric initiatives to enhance loyalty.
• Implements customer feedback to refine sales approaches.
• Monitors competitor activities, pricing, and positioning.
• Leverages CRM tools and data analytics to enhance sales performance.

Skills

account management

crisis handling

identifying key player roles

networking/social selling

objection handling

proposal generation/deal structuring

prospecting

providing proof questioning sales call

planning/facilitation sales

digital fluency

social selling

story telling

Job description

Overview

About this Position Provides on-site routine technical service at defined customer line

Responsibilities

• Provides on-site routine technical service at defined customer line
• Performs consignment inventory mgmt., manages / records / maintains all related consumption data at customer processes / lines
• Supports forecasting and supply process (material order) where applicable
• Maintains quality / efficiency level of products and escalates technical challenges to TCS Acts as first-window-person between customer line and field sales
• Aligns sales strategies with sustainability goals
• Develops customer centric initiatives to enhance loyalty and long-term partnership
• Implements customer feedback (VOC) to refine sales approaches
• Monitors competitor activities, pricing and positioning
• Leverages CRM tools, data analytics, and automation to enhance sales performance

Qualifications

• account management
• crisis handling
• identifying key player roles
• networking/social selling
• objection handling
• proposal generation/deal structuring
• prospecting
• providing proof questioning sales call
• planning/facilitation sales
• digital fluency
• social selling
• story telling

Perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Annual 1 month bonus
• 66.67% company contribution to Medical Aid
• Subsidised canteen
• Access to Mental Health & Wellness Programmes

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.