Premium Retail Store Lead: Customer Experience & Growth

CORE; Midrand; On-site; ZAR 250,000 - 340,000; Full time

Job summary

iStore Midrand in South Africa is seeking an Assistant Manager to provide inspirational leadership to the team and drive unit, financial and developmental targets while delivering an exceptional customer experience.

You will lead store operations, coach staff, and collaborate across functions to ensure iStore remains the first choice for Apple products.

Applicants should have matric and tertiary qualifications, 3+ years of sales team management, and strong communication and planning skills.

Qualifications

• Proven ability to lead and develop a retail team.
• Strong customer service focus and problem-solving skills.
• Ability to work in a fast-paced environment.
• Strategic thinking with agile execution.

Responsibilities

• Provide inspirational leadership to the iStore team and drive targets.
• Ensure outstanding customer experience and target achievement.
• Coordinate across functions to improve store performance.

Skills

Leadership

Customer focus

Organisation & planning

Effective communication

Situational awareness

Education

Matric (and tertiary preferred)

Job description

iStore Midrand in South Africa is seeking an Assistant Manager to provide inspirational leadership to the team and drive unit, financial and developmental targets while delivering an exceptional customer experience.

You will lead store operations, coach staff, and collaborate across functions to ensure iStore remains the first choice for Apple products.

Applicants should have matric and tertiary qualifications, 3+ years of sales team management, and strong communication and planning skills.