Store Manager, Retail - iStore Mall of Africa

The Core Group; Midrand; Vor Ort; ZAR 700.000 - 1.000.000; Vollzeit

Zusammenfassung

The Core Group is seeking an iStore Manager for our Midrand store to lead the operation and team, ensuring a best-in-class customer experience and achievement of sales and financial targets.

You will drive performance, align with corporate strategy, and ensure the store embodies the Mac experience for customers. Background checks will be conducted if your application advances.

Qualifikationen

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge
• Live withing 20km of Kolonnade Shopping Mall

Aufgaben

• Lead and manage the store's operations and performance.
• Steer teams to deliver exceptional customer experience and achieve targets.
• Ensure store brand is synonymous with the Mac experience in customers' eyes.
• Collaborate across functions to align with corporate strategy and targets.

Kenntnisse

Team leadership

Matrix management

Customer experience focus

Strategic thinking

Store performance reporting

Retail operations

Ausbildung

Matric

Tertiary qualification advantageous

Jobbeschreibung

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 44 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations.

You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.
Your store would need to be synonymous with anything Mac in the customers eyes.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge
• Live withing 20km of Kolonnade Shopping Mall

Please note:If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.