Store Manager, Retail - iStore The Glen Pre Owned

The Core Group; Johannesburg; Vor Ort; ZAR 600.000 - 900.000; Vollzeit

Zusammenfassung

iStore in Johannesburg seeks an experienced Store Manager responsible for the store and all its operations, leading teams to deliver exceptional customer experiences and meet financial targets.

You will drive retail performance, ensure cooperation across functions, and maintain a strong store image aligned with Mac and Apple products. Background checks will be conducted.

Qualifikationen

• 5+ years leading large teams in a complex and high turnover environment.
• Matrix management capability to ensure co-operation across business functions.
• Proven ability to work in a fast-paced environment, agile and nimble whilst thinking strategically.
• Understanding corporate strategic direction and targets.
• Proven track record of excellent customer experience.
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results.
• Retail operations experience and knowledge.
• Live within 20km of Kolonnade Shopping Mall.

Aufgaben

• Oversee store operations and lead teams to perform at their best.
• Ensure the store achieves or exceeds unit, financial and developmental targets.
• Maintain a store image synonymous with Mac in customers' eyes.
• Drive excellent customer experiences and store performance.

Kenntnisse

Team leadership

Retail operations

Customer experience

Matrix management

Strategic thinking

Reporting

Ausbildung

Matric

Tertiary qualification advantageous

Jobbeschreibung

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 44 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations.

You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.
Your store would need to be synonymous with anything Mac in the customers eyes.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge
• Live withing 20km of Kolonnade Shopping Mall

Please note:If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.