Premium Chocolate Experience Specialist

Lindt & Sprüngli Group; South Africa; On-site; ZAR 89,280 - 133,920; Full time

Job summary

Lindt & Sprüngli Group is seeking a customer-focused Retail Sales Ambassador in South Africa. You will welcome customers, deliver premium Lindt experiences, and drive sales in-store while upholding quality and service standards.

You will engage with shoppers, upsell products, handle POS transactions, maintain product knowledge, and contribute to a welcoming, premium environment that reflects Lindt's Credo and brand values.

Qualifications

• Experience delivering customer service in a retail environment.
• Ability to handle card payments and upsell effectively.
• Previous experience in a similar luxury retail setting is preferred.

Responsibilities

• Deliver exceptional customer service and achieve sales goals.
• Assist customers, upsell products, and process POS transactions.
• Stock, restock, and maintain shop cleanliness throughout shifts.

Skills

Customer service

Sales skills

Credit card transactions

Retail experience

Communication skills

Education

Grade 12

Tools

Excel

PowerPoint

Job description

Lindt & Sprüngli Group is seeking a customer-focused Retail Sales Ambassador in South Africa. You will welcome customers, deliver premium Lindt experiences, and drive sales in-store while upholding quality and service standards.

You will engage with shoppers, upsell products, handle POS transactions, maintain product knowledge, and contribute to a welcoming, premium environment that reflects Lindt's Credo and brand values.