Premium Chocolate Experience Ambassador

Lindt & Sprüngli Group; Hermanus; On-site; ZAR 167,400 - 245,520; Full time

Job summary

Lindt & Sprüngli Group in Hermanus is seeking a passionate sales associate to deliver world class service in a premium chocolate shop. You will greet customers, explain product ranges, handle transactions, support stock and promotions, and help create an unforgettable Lindt experience.

The role requires a friendly demeanor, strong communication, and a bias for excellence. Join a premium brand known for quality and service excellence, in a dynamic Hermanus store environment.

Qualifications

• Customer Service and Sales skills.
• Ability to handle credit card transactions.
• Previous experience in customer service.
• Previous experience in a similar retail environment.
• Grade 12.
• Proficiency in Microsoft Office (Excel and PowerPoint).

Responsibilities

• Deliver exceptional customer service across the shop and over the phone.
• Educate customers on Lindt products with in-depth knowledge.
• Ensure compliance with food safety, stock, and store procedures.

Skills

Customer Service

Sales skills

Credit card transactions

Previous experience in customer сервис

Previous experience in similar retail

Grade 12

Microsoft Office Excel/PowerPoint

Education

Grade 12

Job description

Lindt & Sprüngli Group in Hermanus is seeking a passionate sales associate to deliver world class service in a premium chocolate shop. You will greet customers, explain product ranges, handle transactions, support stock and promotions, and help create an unforgettable Lindt experience.

The role requires a friendly demeanor, strong communication, and a bias for excellence. Join a premium brand known for quality and service excellence, in a dynamic Hermanus store environment.