Premium Chocolate Experience Ambassador

Lindt & Sprüngli (Australia) Pty Ltd

Cape Town

On-site

ZAR 123,000 - 190,000

Full time

14 days+

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Job summary

Lindt & Sprüngli (Australia) Pty Ltd in Cape Town invites enthusiastic retail professionals to join our premium chocolate shop team as a Customer Service and Sales Associate. You will welcome customers, share product knowledge, upsell thoughtfully, and process orders at the POS while maintaining a spotless, inviting store environment.

The role demands excellent communication, reliability, and a passion for premium brands.

Qualifications

Grade 12 education or equivalent.
Experience in customer service and retail preferred.
Ability to handle card transactions and upsell.
Strong communication and personal presentation.

Responsibilities

Deliver exceptional customer service at all times across the shop and over the phone.
Greet customers, welcome them, and provide a memorable experience.
Educate customers on Lindt products with passion and in-depth knowledge.
Process orders through the POS and manage tills.
Maintain clean, tidy fixtures and assist in stock management.