Premium Chocolate Experience Lead

Lindt & Sprüngli (Australia) Pty Ltd; Johannesburg; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Lindt & Sprüngli (Australia) Pty Ltd is seeking an ambassador for Lindt in our premium chocolate shop. You will deliver exceptional customer service, educate customers on products, and drive sales while upholding Lindt's Credo and standards.

Responsibilities include greeting customers, processing orders, handling POS and payments, restocking, and maintaining a pristine store environment, ensuring a memorable, luxury shopping experience for every guest.

Qualifications

• Grade 12 and strong customer service skills.
• Experience in a retail environment and handling credit card transactions.
• Proficiency with Microsoft Office (Excel and PowerPoint) and basic computer literacy.

Responsibilities

• Deliver exceptional customer service across store and phone.
• Upsell to increase transaction value.
• Process POS orders and credit card payments.
• Assist with stock counts and in-store promotions.
• Maintain clean, premium store presentation and grooming.

Skills

Customer service

Sales skills

Credit card transactions

Previous experience in customerサービス

Education

Grade 12

Tools

Microsoft Office

Excel

PowerPoint

Job description

Lindt & Sprüngli (Australia) Pty Ltd is seeking an ambassador for Lindt in our premium chocolate shop. You will deliver exceptional customer service, educate customers on products, and drive sales while upholding Lindt's Credo and standards.

Responsibilities include greeting customers, processing orders, handling POS and payments, restocking, and maintaining a pristine store environment, ensuring a memorable, luxury shopping experience for every guest.