Premium Chocolate Experience Ambassador

Lindt & Sprüngli (South Africa) (Pty) Ltd; Cape Town; On-site; ZAR 134,000 - 268,000; Full time

Job summary

Lindt & Sprüngli South Africa (Pty) Ltd is seeking an enthusiastic ambassador for our premium Lindt Chocolate Shop. You will deliver world-class customer service, drive sales, and uphold the Lindt brand experience across store sections and over the phone.

The role requires a trusted team member with strong communication, a neat appearance, and the ability to multitask while maintaining attention to detail. Previous retail experience is preferred; Grade 12 is mandatory.

Qualifications

• Customer service and sales experience preferred.
• Ability to handle credit card transactions.
• Previous experience in a similar retail environment.
• Grade 12 is required.
• Proficiency in Microsoft Office (Excel and PowerPoint).

Responsibilities

• Deliver exceptional customer service at all times.
• Upsell to increase transaction value.
• Educate customers on Lindt products and promotions.
• Process orders through POS and manage till operations.
• Maintain store standards, cleanliness and merchandising.
• Assist in stock counts and restocking.

Skills

Customer service

Communication

Time management

Teamwork

Grooming

Multitasking

Education

Grade 12

Tools

Excel

PowerPoint

Job description

Lindt & Sprüngli South Africa (Pty) Ltd is seeking an enthusiastic ambassador for our premium Lindt Chocolate Shop. You will deliver world-class customer service, drive sales, and uphold the Lindt brand experience across store sections and over the phone.

The role requires a trusted team member with strong communication, a neat appearance, and the ability to multitask while maintaining attention to detail. Previous retail experience is preferred; Grade 12 is mandatory.