Chocolate Experience Ambassador

Lindt & Sprüngli (South Africa) (Pty) Ltd; South Africa; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Lindt & Sprüngli (South Africa) (Pty) Ltd invites you to join its premium chocolate shop team. You will deliver world-class customer service, guide customers through product selections, and actively contribute to achieving sales targets while maintaining Lindt standards.

As part of a dynamic international brand, you will educate customers on product details, handle transactions, and help create a welcoming store atmosphere that upholds Lindt’s values and quality.

Qualifications

• Customer service experience is essential.
• Strong sales skills with a customer-first approach.
• Ability to handle credit card transactions accurately and securely.
• Previous experience in a similar retail environment is preferred.
• Grade 12 educational qualification required.
• Proficiency in Microsoft Office tools, especially Excel and PowerPoint.

Responsibilities

• Deliver exceptional customer service across store sections and over the phone.
• Greet customers and provide a memorable Lindt experience.
• Educate customers on Lindt products and tasting notes.

Skills

Customer service

Sales skills

Credit card transactions

Retail experience

Team player

Education

Grade 12

Tools

Microsoft Office (Excel)

PowerPoint

Job description

Lindt & Sprüngli (South Africa) (Pty) Ltd invites you to join its premium chocolate shop team. You will deliver world-class customer service, guide customers through product selections, and actively contribute to achieving sales targets while maintaining Lindt standards.

As part of a dynamic international brand, you will educate customers on product details, handle transactions, and help create a welcoming store atmosphere that upholds Lindt’s values and quality.