Premium Chocolate Experience Ambassador

Lindt & Sprüngli (Canada), Inc; Cape Town; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Lindt & Sprüngli (Canada), Inc is seeking an energetic team member in Cape Town to deliver world-class Lindt customer service and drive sales in-store. You will greet customers, provide product knowledge, and process orders efficiently while upholding Lindt's premium brand standards.

The role emphasizes upselling, accurate till management, adherence to food safety, and delivering a memorable premium shopping experience for every customer. A friendly, professional demeanor is essential.

Qualifications

• Customer service experience in a premium retail environment.
• Ability to upsell and meet daily sales targets.
• Proficiency with credit card transactions and POS systems.

Responsibilities

• Deliver exceptional customer service at all times across the store and on the phone.
• Greet customers, welcome them, and create a memorable Lindt experience.
• Educate customers on Lindt products and perform tastings and discussions of flavors.

Skills

Customer Service

Sales skills

Credit card transactions

Retail experience

Excel

PowerPoint

Education

Grade 12

Tools

Microsoft Office

Job description

Lindt & Sprüngli (Canada), Inc is seeking an energetic team member in Cape Town to deliver world-class Lindt customer service and drive sales in-store. You will greet customers, provide product knowledge, and process orders efficiently while upholding Lindt's premium brand standards.

The role emphasizes upselling, accurate till management, adherence to food safety, and delivering a memorable premium shopping experience for every customer. A friendly, professional demeanor is essential.