Chocolate Experience Ambassador

Lindt & Sprüngli (Canada), Inc; Johannesburg; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Lindt & Sprüngli (Canada), Inc in Johannesburg is seeking an enthusiastic ambassador to deliver a world class premium experience in our Lindt Chocolate Shop. You will welcome customers, educate them on products, and drive memorable service while meeting sales goals.

The role requires strong communication, the ability to handle transactions, stock upkeep, and a team-oriented, self-driven attitude to represent a premium brand with excellence.

Qualifications

• Grade 12 is required.
• Proficiency in Microsoft Office (Excel and PowerPoint).
• Previous experience in customer service is advantageous.

Responsibilities

• Deliver exceptional customer service at all times in-store and over the phone.
• Welcome customers and provide a memorable Lindt experience.
• Educate customers on Lindt products and assist with product selection.
• Process orders through POS and handle credit card transactions.
• Maintain a clean, organized store and assist in stock counts.
• Upsell to achieve daily sales targets while maintaining quality service.

Skills

Customer service

Sales skills

Credit card transactions

Communication skills

Teamwork

Self-starter

Education

Grade 12

Tools

Microsoft Office

Excel

PowerPoint

Job description

Lindt & Sprüngli (Canada), Inc in Johannesburg is seeking an enthusiastic ambassador to deliver a world class premium experience in our Lindt Chocolate Shop. You will welcome customers, educate them on products, and drive memorable service while meeting sales goals.

The role requires strong communication, the ability to handle transactions, stock upkeep, and a team-oriented, self-driven attitude to represent a premium brand with excellence.