POS Cashier & Customer Experience Champion

Clicks Group Limited; Roodepoort; On-site; ZAR 200,880 - 290,160; Full time

Job summary

Clicks Group Limited is hiring for a position in Roodepoort aimed at delivering exceptional service through effective customer interaction and operational efficiency at the point of sale. The role requires maintaining high accuracy in handling transactions while promoting the Clicks clubcard for customer benefits.

Ideal candidates will possess desirable retail/FMCG experience along with strong customer service skills, alongside a minimum Grade 12 certification in Mathematics and English. A background in merchandising principles is a plus, and the commitment to the company's values is essential.

Qualifications

• Desirable experience in a customer-facing role within a retail/FMCG store operations environment.

Responsibilities

• Efficiently execute all operational activities at the point of sale.
• Maintain high levels of accuracy when scanning merchandise and collecting payment.
• Ensure the safe handling of cash at all times.
• Proactively promote Clicks' clubcard and enroll new clubcard members.
• Make customers aware of promotions to positively affect sales.
• Act as a brand ambassador delivering superior customer service.
• Execute and maintain merchandising and general housekeeping duties.
• Support the Group’s vision and live by company values.
• Maintain updated knowledge on products, ranges, and events.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Mathematics 50% at Grade 12 level

English 50% at Grade 12 level

Job description

Clicks Group Limited is hiring for a position in Roodepoort aimed at delivering exceptional service through effective customer interaction and operational efficiency at the point of sale. The role requires maintaining high accuracy in handling transactions while promoting the Clicks clubcard for customer benefits.

Ideal candidates will possess desirable retail/FMCG experience along with strong customer service skills, alongside a minimum Grade 12 certification in Mathematics and English. A background in merchandising principles is a plus, and the commitment to the company's values is essential.