POD & Tracking Specialist – Logistics

Medipost; Cape Town; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Medipost Holdings in Cape Town is seeking a POD and Tracking support role to assist with daily activities at the distribution hub. You will manage customer queries and ensure accurate feedback.

This position requires 1-2 years in customer services and bilingual English, with strong communication, data capturing, and time management skills to meet strict timelines.

The role emphasizes adherence to policies and close collaboration with drivers and office staff.

Qualifications

• 1–2 years in a customer services role.
• Fully bilingual in English.

Responsabilités

• Manage customer queries and provide professional feedback.
• Handle queries and feedback to clients and the business.
• Arrange special requests and follow through for patients; meet SLA timelines.
• Maintain timekeeping and attendance, and assist with ad hoc tasks.

Connaissances

Verbal communication

Written communication

Customer service

Time management

Data entry

Description du poste

Medipost Holdings in Cape Town is seeking a POD and Tracking support role to assist with daily activities at the distribution hub. You will manage customer queries and ensure accurate feedback.

This position requires 1-2 years in customer services and bilingual English, with strong communication, data capturing, and time management skills to meet strict timelines.

The role emphasizes adherence to policies and close collaboration with drivers and office staff.