Permanent Part-timer - Riverstone Mall

FashionUnited; Johannesburg; On-site; ZAR 89,000 - 134,000; Full time

Job summary

adidas Group in Johannesburg is seeking a store associate to assist management in day-to-day store operations while delivering excellent service and adhering to store policies.

You will ensure Adidas service at every touchpoint, process sales at the POS, support stock flow and merchandising, maintain cleanliness, and participate in in-store and digital training to build product knowledge.

Qualifications

• Passion for retail and customer service.
• Initiative and proactive problem solving.
• Flexible availability including evenings and weekends.
• Prior fashion retail experience is preferred but not required.
• Adaptable to changing tasks and fast-paced environment.

Responsibilities

• Ensure the highest level of adidas service to each customer.
• Handle regular sales transactions at the POS.
• Assist in stock flow from stockroom to sales floor and merchandising.
• Develop displays and follow store management schedules.
• Operate the POS system accurately and follow policy.
• Greet customers and assist them in finding products.
• Maintain store housekeeping and safekeeping of assets.
• Participate in in-store and digital training (Atticus/AREA).
• Familiarize with Power BI to understand store performance and bestsellers.

Skills

Retail passion

Initiative

Clear communication

Flexible schedule

Fashion retail exp

Adaptability

Education

Matric certificate

Tools

Power BI

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on afill-inbasis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards(Including cleaning of thestore)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reportingany suspicious activity and follow security procedures/ SLAP.
• Ensure they take part inin-storetrainingor digitaltrainingprovided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance,bestsellers / blackholeproduct.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 0-1years of retail experience

Want to know more about working at adidas Group?