Permanent Part-Timer - Nelspruit

FashionUnited; Johannesburg; On-site; ZAR 100,000 - 167,000; Full time

Job summary

adidas Group is seeking a store associate in Johannesburg to deliver exceptional customer service and maintain store standards. You will assist in sales, process transactions, and support product flow from stockroom to floor, while contributing to display development and training adherence.

The role requires flexibility for weekdays, evenings and weekends, with a passion for fashion retail and the ability to adapt to fast-paced conditions. Power BI familiarity is a plus.

Qualifications

• An absolute passion for retail and customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills.
• Flexibility to cover weekdays, evenings and weekends.
• Previous fashion retail experience is highly regarded but not essential.
• Adaptability to handle various tasks and changing circumstances.

Responsibilities

• Provide adidas service to customers.
• Handle regular sales transactions.
• Assist in product flow from stockroom to sales floor.
• Assist in developing merchandise displays.
• Proficient with the point-of-sale system.
• Use selling techniques to achieve sales goals.
• Greet customers and assist in finding the right product.
• Maintain store housekeeping and safekeeping of assets.
• Loss prevention and following security procedures.
• Participate in store training.
• Familiarize with Power BI to understand store performance.

Skills

Retail passion and customer service

Initiative

Clear communication

Flexibility

Fashion retail experience

Adaptability

Education

Matric certificate

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on afill-inbasis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards(Including cleaning of thestore)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reportingany suspicious activity and follow security procedures/ SLAP.
• Ensure they take part inin-storetrainingor digitaltrainingprovided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance,bestsellers / blackholeproduct.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 0-1years of retail experience

Want to know more about working at adidas Group?