Permanent Part-timer - Potchefstroom

FashionUnited; Potchefstroom; On-site; ZAR 100,000 - 145,000; Full time

Job summary

adidas Group is seeking a motivated in-store Retail Associate in Potchefstroom to deliver exceptional customer service and support daily store operations. You will greet customers, assist with product selection, handle sales at the POS, and help maintain stock and displays.

Flexibility for weekdays, evenings and weekends is required, with opportunities to contribute to merchandising and loss prevention while learning product knowledge.

Qualifications

• Matric certificate required.
• 0-1 years of retail experience preferred.
• Passion for retail and customer service.
• Ability to use your initiative and adapt to tasks.
• Clear and upbeat communication skills.
• Flexibility to work during the week, evenings and weekends.
• Previous fashion retail experience is a plus but not required.
• Adaptability to changing circumstances.

Responsibilities

• Ensures the highest level of adidas service to every customer.
• Handles regular sales transactions including cash, credit, and checks.
• Assists in ticketing and checks paperwork against received items.
• Supports product flow from stockroom to sales floor as needed.
• Contributes to merchandise displays following management guidance.
• Uses POS system proficiently and adheres to policies.
• Employs selling techniques to reach sales goals.
• Greets customers and assists in finding the right product; front-door greeter during busy times.
• Maintains store cleanliness and safekeeping of assets.

Skills

Retail customer service

Communication

Team player

Flexibility

Initiative

Education

Matric certificate

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on afill-inbasis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards(Including cleaning of thestore)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reportingany suspicious activity and follow security procedures/ SLAP.
• Ensure they take part inin-storetrainingor digitaltrainingprovided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance,bestsellers / blackholeproduct.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 0-1years of retail experience

Want to know more about working at adidas Group?