Permanent Part-timer - Cornerstone

FashionUnited; South Africa; On-site; ZAR 134,000 - 201,000; Full time

Job summary

adidas Group in South Africa is seeking a passionate retail associate to deliver exceptional customer service, manage POS transactions, and maintain store standards.

You will support stock flow, assist in product displays, and participate in in-store trainings, with opportunities to learn Power BI insights about store performance.

Qualifications

• Matric certificate required.
• 0 - 1 years of retail experience preferred but not essential.

Responsibilities

• Ensure the highest level of adidas service is given to each customer.
• Handle cash, credit, checks, etc. as needed.
• Assist in product flow from stockroom to sales floor.
• Develop and arrange displays per store management guidance.
• Become proficient with the point-of-sale system and uphold policy.
• Greet customers and help them find products; may greet at the door during busy periods.
• Maintain store housekeeping and safeguard company assets.
• Participate in in-store and digital training provided by the company.
• Familiarize yourself with Power BI to understand store performance.

Skills

Customer service

Retail operations

Cash handling

Power BI basics

Communication

Team player

Education

Matric certificate

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

KEY RESPONSIBILITIES:

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP.
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice.
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product.

KNOWLEDGE, SKILLS AND ABILITIES:

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team to deliver great results.
• Ability to perform in a fast-paced, high volume retail environment.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 0 - 1 years of retail experience

Want to know more about working at adidas Group?