Patient Onboarding Agent (Customer Support)

Jobgether Srl; South Africa; Hybrid; ZAR 180,000 - 240,000; Full time

Job summary

Jobgether Srl in Soweto is seeking a Customer Support Agent - Digital to join a dynamic team. You will engage with customers via email, chat and social media, diagnose issues, and provide clear solutions to ensure a smooth online experience.

This hybrid role offers growth in digital communications and customer service within Gauteng's vibrant environment, with a focus on delivering friendly, timely support and building loyal online communities.

Responsibilities

• Respond promptly and professionally to

Job description

Customer Support Agent - Digital (Soweto)

About the Role

Our client is looking for an engaged and tech-savvy Customer Support Agent - Digital to join their vibrant team in Soweto. This role focuses on providing exceptional support through digital channels, including email, chat, and social media. You will be instrumental in assisting customers with inquiries, troubleshooting issues, and ensuring a positive online experience. Working within a hybrid model, you will contribute to maintaining our client's strong online presence and customer loyalty. This is a great opportunity for individuals passionate about digital communication and customer service to grow their careers within a supportive and forward-thinking organization located in the heart of Gauteng.

Key Responsibilities

• Respond promptly and professionally to