Patient-First Optometry Front Desk Lead

Eyesite; Pietermaritzburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Eyesite in Pietermaritzburg seeks a Frontline Optometric Assistant to support three optometrists. You will manage the appointment book, perform pre-testing, assist with frame selection, quotes and invoicing, and handle lab orders while keeping patients informed.

The role requires strong people skills, a professional presentation, and the ability to work autonomously within an established, high-performing team. Full-time hours in Pietermaritzburg.

Qualifications

• Previous optical/frontline experience advantageous.
• Excellent people skills — outgoing yet professional.
• Able to work autonomously and take initiative.
• Polished, professional presentation.
• Must slot comfortably into an established, high-performing team.

Responsibilities

• Manage the appointment book for three optometrists.
• Perform pre-testing on diagnostic machines.
• Assist with frame selection, quoting and invoicing.
• Place and follow up on lab orders; keep patients informed.
• Handle general frontline administrative duties.

Skills

People skills

Professional presentation

Team player

Autonomy & initiative

Job description

Eyesite in Pietermaritzburg seeks a Frontline Optometric Assistant to support three optometrists. You will manage the appointment book, perform pre-testing, assist with frame selection, quotes and invoicing, and handle lab orders while keeping patients informed.

The role requires strong people skills, a professional presentation, and the ability to work autonomously within an established, high-performing team. Full-time hours in Pietermaritzburg.