Optical Receptionist & Patient Care Assistant

Hired Recruitment (Pty) Ltd; Johannesburg; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Benoni Optometry Practice is seeking a friendly receptionist/optical assistant to be the first point of contact for patients in a professional retail healthcare setting. You will receive training to support the optometrist with basic optical duties, contributing to smooth daily operations and excellent patient service.

The role involves managing bookings, answering calls and emails, handling payments, and maintaining a tidy reception area.

Qualifications

• Excellent communication and well-presented appearance.
• Friendly, professional, and customer-service oriented.
• Strong administrative and organisational skills.
• Comfortable with retail hours.
• Basic computer literacy.
• Reliable and punctual.

Responsibilities

• Welcoming and assisting patients in a professional and friendly manner.
• Managing appointments and patient bookings.
• Answering telephone and email enquiries.
• Handling payments and basic administrative duties.
• Maintaining a neat and organised reception area.
• Assisting the optometrist (training will be provided).
• Supporting daily practice operations and retail activities.

Skills

Excellent communication

Professional appearance

Friendly demeanor

Administrative skills

Organisational skills

Reliability and punctuality

Job description

Benoni Optometry Practice is seeking a friendly receptionist/optical assistant to be the first point of contact for patients in a professional retail healthcare setting. You will receive training to support the optometrist with basic optical duties, contributing to smooth daily operations and excellent patient service.

The role involves managing bookings, answering calls and emails, handling payments, and maintaining a tidy reception area.