Optometry Front Desk & Patient Care Assistant

Eyesite; Pretoria; On-site; ZAR 123,000 - 179,000; Full time

Job summary

Eyesite in Waverley, Pretoria is seeking an experienced medical receptionist to join a close-knit optometry team. You will manage patient reception, appointments, phone inquiries, medical aid and payment processing, and general frontline support.

The role requires matric, fluency in Afrikaans and English, and previous medical practice experience. A valid driver’s licence and own vehicle are preferred to support outreach and local errands.

Qualifications

• Matric is required.
• Previous medical practice experience – essential.
• Fluent Afrikaans and English.
• Valid driver’s licence and own reliable vehicle.
• Excellent communication and people skills.
• Strong computer and administrative skills.
• Professional, warm and patient-focused approach.
• Optometry or ophthalmology experience advantageous.

Responsibilities

• Patient reception and front desk duties.
• Appointment management and telephone enquiries.
• Administration, medical aid and payment processing.
• Patient follow-ups and general frontline support.
• Assist the optometrist with contact lens care.

Skills

Communication skills

Administrative skills

Afrikaans fluent

English fluent

Customer service

Education

Matric

Job description

Eyesite in Waverley, Pretoria is seeking an experienced medical receptionist to join a close-knit optometry team. You will manage patient reception, appointments, phone inquiries, medical aid and payment processing, and general frontline support.

The role requires matric, fluency in Afrikaans and English, and previous medical practice experience. A valid driver’s licence and own vehicle are preferred to support outreach and local errands.