Part-Time Clinic Receptionist (Afternoons)

NHS Ayrshire & Arran; Aberdeen; On-site; ZAR 443,000 - 509,000; Part time

Job summary

NHS Grampian is inviting applications for a Band 2 Outpatient Receptionist to join the Outpatient Administration team across multiple sites in Aberdeen. The role is 20 hours per week, Monday to Friday, 13:00 to 17:00, offering a supportive environment in a busy clinic.

You will handle telephone inquiries, process GP referrals, prepare clinic lists and paperwork, and assist with appointment bookings from outpatient waiting lists. Strong customer service, IT skills and teamwork are essential.

Qualifications

• Experience in medical reception or admin is desirable.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and as part of a team.

Responsibilities

• Answer telephone enquiries from patients and GP practices.
• Process referrals and prepare clinic lists and paperwork.
• Assist clinic coordinators with appointment bookings from waiting lists.
• Carry out general administrative duties for the Outpatients Department.

Skills

Customer service

Telephone handling

IT skills

Teamwork

Tools

Microsoft Office

Job description

NHS Grampian is inviting applications for a Band 2 Outpatient Receptionist to join the Outpatient Administration team across multiple sites in Aberdeen. The role is 20 hours per week, Monday to Friday, 13:00 to 17:00, offering a supportive environment in a busy clinic.

You will handle telephone inquiries, process GP referrals, prepare clinic lists and paperwork, and assist with appointment bookings from outpatient waiting lists. Strong customer service, IT skills and teamwork are essential.