Outpatient Reception & Admin Coordinator

NHS Ayrshire & Arran; Aberdeen; On-site; ZAR 466,000 - 555,000; Full time

Job summary

The NHS Grampian Outpatient Administration team at Aberdeen Royal Infirmary is offering a Band 2 Outpatient Receptionist position. The role involves handling telephone enquiries, processing GP referrals, preparing clinic lists and coordinating appointments from waiting lists.

You will provide friendly, patient-focused administration in a busy clinic environment, with opportunities to develop IT and interpersonal skills. The post is full-time with regular daytime hours.

Qualifications

• Experience in a busy reception/administration setting.
• Excellent communication and interpersonal skills.
• Good IT literacy and ability to work under pressure.

Responsibilities

• Handle telephone enquiries from patients and callers.
• Process GP referrals and prepare clinic lists.
• Assist clinic coordinators with bookings from waiting lists and general admin duties.

Skills

Customer service

Telephone manner

IT skills

Job description

The NHS Grampian Outpatient Administration team at Aberdeen Royal Infirmary is offering a Band 2 Outpatient Receptionist position. The role involves handling telephone enquiries, processing GP referrals, preparing clinic lists and coordinating appointments from waiting lists.

You will provide friendly, patient-focused administration in a busy clinic environment, with opportunities to develop IT and interpersonal skills. The post is full-time with regular daytime hours.