Part-Time Banking Advisor – Alternative Channels

Wesbank; Durban; Presencial; ZAR 551 000 - 660 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Brand ambassador

Local market impact

Resumo da oferta

FNB Durban is seeking a part-time Community Advisor for the Alternative Channels. You will deliver a seamless customer experience, understand client needs, and direct them to eChannels and self-service options while adhering to policies.

You're a good fit if you can communicate clearly, spot sales opportunities, and work within a shift structure. The 12-month contract offers exposure to a dynamic, community-focused banking environment and opportunities for growth.

Qualificações

• Grade 12 / NQF Level 4 required.
• Certificate in Banking, Business Administration, Customer Service, or related fields preferred.
• 1–3 years of experience in customer-facing environments, service delivery, or client support within financial services.

Responsabilidades

• Build and maintain strong relationships with clients.
• Guide customers toward digital and Self-Service solutions.
• Identify sales opportunities and support portfolio growth.
• Ensure compliance with rules and processes and attention to detail.

Conhecimentos

Customer service

Relationship building

Digital solutions

Communication

Formação académica

Grade 12 / NQF Level 4

Certificate in Banking / Customer Service

Descrição da oferta de emprego

FNB Durban is seeking a part-time Community Advisor for the Alternative Channels. You will deliver a seamless customer experience, understand client needs, and direct them to eChannels and self-service options while adhering to policies.

You're a good fit if you can communicate clearly, spot sales opportunities, and work within a shift structure. The 12-month contract offers exposure to a dynamic, community-focused banking environment and opportunities for growth.