Order Fulfilment Administrator

Obrien Recruitment; Cape Town; On-site; ZAR 112,000 - 156,000; Part time

Job summary

Obrien Recruitment in Cape Town is seeking a detail-oriented candidate to support order processing and inventory management within a busy FMCG logistics environment. The role covers end-to-end order fulfilment, stock coordination, dispatch and delivery, with strong emphasis on accuracy and timely communication with customers.

The successful applicant will have at least 1 year of relevant experience, be highly organised, and comfortable working in a warehouse setting.

Qualifications

• Matric / Grade 12 is required.
• Minimum 1 year of relevant experience.
• Order fulfilment or order-processing experience preferred.
• Supply chain / logistics / warehouse exposure is advantageous.

Responsibilities

• Process incoming customer orders.
• Capture and update order information.
• Maintain accurate order records.
• Respond to customer order queries.
• Communicate delivery timelines and delays.
• Coordinate with warehouse teams.
• Ensure accurate picking and packing.
• Generate shipping labels and packing documentation.
• Maintain inventory records.
• Liaise with suppliers regarding stock replenishment.
• Track outgoing shipments.
• Follow up on delayed deliveries.
• Assist with stock counts and cycle counts.
• Support inventory audits.

Skills

Attention to detail

Administration

Customer service

Order processing

Education

Matric / Grade 12

Tools

Microsoft Excel

Outlook

Job description

FMCG logistics company based in CPT - CBD seeking detail-oriented individual to support order processing and inventory management. Immediate start available.

The successful candidate will support the complete order fulfilment process, from receiving and capturing customer orders through to coordinating stock, dispatch and delivery.
The position involves customer communication, inventory administration, shipment tracking, supplier liaison and working closely with warehouse and logistics teams.
The ideal candidate will have at least one year’s relevant experience and be highly organised, accurate and comfortable in an operational warehouse environment.

Duties & Responsibilities

• Process incoming customer orders.
• Capture and update order information.
• Maintain accurate order records.
• Respond to customer order queries.
• Communicate delivery timelines and delays.
• Coordinate with warehouse teams.
• Ensure accurate picking and packing.
• Generate shipping labels.
• Prepare packing documentation.
• Maintain inventory records.
• Liaise with suppliers regarding stock replenishment.
• Track outgoing shipments.
• Follow up on delayed deliveries.
• Assist with stock counts.
• Assist with cycle counts.
• Support inventory audits.
• Maintain accurate stock movement records.
• Liaise with warehouse, logistics and internal teams.
• Matric / Grade 12.
• Minimum 1 year’s relevant experience.
• Order fulfilment or order-processing experience.
• Supply chain / logistics / warehouse exposure.
• Order-processing system experience.
• Understanding of stock and inventory processes.
• Strong attention to detail.
• Comfortable working in a warehouse environment.
• Available for a temporary / contract assignment.

Order Fulfilment, Order Processing, Supply Chain Administration, Logistics Administration, Warehouse Administration, Inventory Administration, Customer Service, Dispatch, Stock Control, Delivery Tracking, Shipping Documentation, Order Capture, Inventory Management, Excel, Outlook, Supplier Liaison, Stock Counts, Cycle Counts.
Key Responsibilities:

• Process and capture customer orders.
• Communicate order and delivery updates to customers.
• Coordinate picking, packing and dispatch with warehouse teams.
• Generate shipping and dispatch documentation.
• Track shipments and deliveries.
• Liaise with suppliers regarding stock replenishment.
• Assist with stock counts and inventory audits.
• Investigate order, stock and delivery discrepancies.
• Maintain accurate order and inventory records.
• Matric / Grade 12.
• Minimum 1 year’s relevant experience.
• Order processing or inventory system experience.
• Microsoft Excel and Outlook proficiency.
• Understanding of warehousing, inventory and logistics processes.
• Strong attention to detail.
• Good communication and administration skills.
• Comfortable working in a warehouse environment.
• Available for a temporary / contract assignment.