Operations & Business Development Manager [FinTech/Payment Solutions] - immediate start [Johannesburg]

Melanie Coetzer; Johannesburg; On-site; ZAR 446,000 - 614,000; Full time

Benefits offered by this job

Salary: R40,000 - R55,000 CTC (Negoti可

Performance-based commission on new业务

Job summary

Melanie Coetzer in Johannesburg is seeking a hands-on Operations & Business Development Manager to oversee a growing FinTech/Payment Solutions network. The role focuses on ensuring operations are revenue-generating while expanding through new retail locations and corporate rental opportunities.

The successful candidate will solve field issues, analyze performance data, and build strong stakeholder relationships with landlords, site managers, suppliers and customers. Immediate start.

Qualifications

• Minimum 5 years' relevant experience in Operations, Business Development or related field.
• Proven outbound B2B sales experience.
• Experience managing operations across multiple sites.
• Strong analytical and reporting skills.
• Proficiency in Excel and AI productivity tools.
• Excellent communication and stakeholder management abilities.
• Valid South African driver’s licence and own vehicle.
• Johannesburg-based with willingness to travel nationally.

Responsibilities

• Generate new business through outbound sales activities, networking and site visits.
• Secure new retail locations, including shopping centres, airports and premium venues.
• Grow the corporate rental model across offices, hotels, gyms and wellness facilities.
• Manage sales opportunities from initial contact through to signed agreements.
• Maintain CRM records, proposals and pipeline reporting.
• Monitor daily performance, uptime, transactions and revenue.
• Coordinate logistics and site readiness for new installations.
• Train and support Brand Ambassadors; conduct site audits.

Skills

Outbound B2B sales

Operations management

Stakeholder management

Excel

AI productivity tools

Communication

Driver's license

Tools

HubSpot

Pipedrive

Job description

Operations & Business Development Manager [FinTech/Payment Solutions] - immediate start [Johannesburg]

Permanent

JHB001202

FinTech

R 40000 - R 55000 Monthly Cost To Company

We are seeking a hands-on Operations & Business Development Manager to oversee a growing Payment solutions/FinTech network, Johannesburg

The successful candidate will be responsible for ensuring all units remain operational and revenue-generating while driving expansion through new retail locations and corporate rental opportunities. This position suits a proactive individual who is comfortable working in the field, solving operational issues, analysing performance data, and building relationships with key stakeholders.

Key Responsibilities

Business Development

• Generate new business through outbound sales activities, networking, and site visits.
• Secure new retail locations, including shopping centres, airports, and premium venues.
• Grow the corporate rental model across offices, hotels, gyms, and wellness facilities.
• Manage sales opportunities from initial contact through to signed agreements.
• Maintain CRM records, proposals, and pipeline reporting.

Operations Management

• Monitor daily performance, uptime, transactions, and revenue.
• Manage installations, relocations, repairs, and inventory.
• Ensure operational issues are resolved quickly with minimal downtime.
• Maintain strong relationships with landlords, site management, suppliers, and contractors.
• Coordinate logistics and site readiness for new installations.

Reporting & Optimisation

• Produce daily, weekly, and monthly performance reports.
• Analyse site profitability and operational performance.
• Recommend and implement improvements to increase revenue and efficiency.
• Track costs against budgets and profitability targets.

Brand Ambassador Management

• Coordinate staffing and site coverage.
• Train and support Brand Ambassadors.
• Conduct site audits and performance reviews.
• Ensure operational standards are maintained across all locations.

Requirements

Essential

• Minimum 5 years' experience in Operations, Business Development, Account Management, or a related field.
• Proven outbound B2B sales experience.
• Experience managing operations across multiple sites.
• Strong analytical and reporting skills.
• Proficiency in Excel and AI productivity tools.
• Excellent communication and stakeholder management abilities.
• Tech-savvy and comfortable with payment systems and connected devices.
• Valid South African driver's licence and own reliable vehicle.
• Based in Johannesburg and willing to travel nationally.

Advantageous

• Existing relationships within retail, property, hospitality, wellness, or corporate sectors.
• Experience in vending, retail technology, cashless payment, or telemetry environments.
• Experience managing field teams or promotional staff.
• CRM experience (HubSpot, Pipedrive, or similar).
• Start-up or entrepreneurial background.

Non-Negotiables

• Minimum 5 years' relevant experience.
• Demonstrated B2B sales success.
• Hands-on operational approach.
• Own vehicle and valid driver's licence.
• Johannesburg-based.
• Available for after-hours and weekend support when required.

Package

• Salary: R40,000 - R55,000 CTC (Negotiable)
• Commission: Performance-based commission on new business secured
• Employment Type: Permanent (3-month probation period)
• Location: Johannesburg with national travel
• Working Hours: Business hours, plus operational support as required

This is an excellent opportunity for a commercially minded, hands-on professional to play a key role in a fast-growing, technology-driven business.